Andrea Ricks
Jacksonville
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
Work History
Extend stay
Housekeeping
Jacksonville
06.2023 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Cleaned guest rooms and common areas to maintain high standards of hygiene.
- Prepared cleaning supplies and equipment for efficient daily operations.
- Assisted in laundry duties, ensuring linens were fresh and ready for use.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
Cashier
St Vincent
Jacksonville
04.2019 - 11.2022
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized checkout area for customer convenience.
- Assisted customers with product inquiries and provided recommendations.
- Managed cash register, ensuring proper cash handling procedures.
- Collaborated with team members to enhance customer service experience.
- Handled returns and exchanges following store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Education
Robert E Lee
Jacksonville , FLSkills
- Room sanitation
- Supply management
- Cash handling
- Customer assistance
Timeline
Extend stay
Housekeeping
06.2023 - 11.2025
Cashier
St Vincent
04.2019 - 11.2022
Robert E Lee