Open To Work
Andrea Riser
Charleston,WV
Work Preference
Summary
Experienced service coordinator specializing in mental health and child development. Demonstrates a strong ability to connect families with resources while effectively managing case documentation and communication. Committed to fostering youth and family development through tailored support and interdisciplinary collaboration.
Overview
9
9
years of professional experience
Work History
Service Coordinator
UPMC Western Psychiatric Hospital
Pittsburgh, PA
10.2024 - 06.2026
- Provided service coordination to youth and families with mental health diagnoses in Allegheny County, PA.
- Worked with individuals and families to develop and work toward goals.
- Collaborated with other service providers and assisted individuals/families in connecting with and receiving mental health, physical health, education and basic needs support.
- Completed and maintained appropriate documentation and participated in meetings pertaining to families.
Parent Mentor
Arsenal Family & Children's Center
Pittsburgh, PA
07.2019 - 02.2026
- Supervised visits between children and noncustodial parents, providing guidance and resources to enhance engagement and support family connections.
- Documented each visit electronically and in writing to ensure accurate records and facilitate communication among stakeholders.
- Compiled reports summarizing visits for participants, CYF, and court to inform decision-making and track progress.
Educational Liaison
Diversified Care Management
Cranberry Township, PA
02.2024 - 10.2024
- Supported youth involved with CYF to support them with their education needs and goals.
- Collaborated with all relevant resources to assist the youth in meeting their goals.
- Completed all relevant documentation in a timely manner.
Child Development Specialist
UPMC-Children's Hospital/Family Care Connection
Mount Oliver, PA
09.2017 - 02.2024
- Performed developmental assessments and provided education opportunities.
- Assisted families in accessing resources and creating personalized goal plans to support child growth.
- Engaged families and children through center-based and home visits to foster development.
- Documented progress and collaborated with agencies to coordinate comprehensive support for families.
Education
Bachelor's degree - Child Development
West Virginia University
Morgantown, WV08-1991
Montessori Certification - for 3-6 year olds
Skills
- Case management
- Home visit coordination
- Resource utilization
- Accurate recordkeeping
- First aid, CPR, and AED
- Goal setting and planning
- Family collaboration
- Team collaboration
- Adaptability and flexibility
- De-escalation techniques
- Time management
- Verbal and written communication
- Relationship management
Timeline
Service Coordinator
UPMC Western Psychiatric Hospital
10.2024 - 06.2026
Educational Liaison
Diversified Care Management
02.2024 - 10.2024
Parent Mentor
Arsenal Family & Children's Center
07.2019 - 02.2026
Child Development Specialist
UPMC-Children's Hospital/Family Care Connection
09.2017 - 02.2024
Bachelor's degree - Child Development
West Virginia University