TRACY BLAKE
BALTIMORE,MD
Summary
Dedicated Human Services and Social Work Professional with over 10 years of experience in case management and advocacy. Currently serves as Service Coordinator, specializing in person-centered planning and community resources for individuals receiving DDA services. Holds a Bachelor of Social Work (BSW) cum laude from Morgan State University, with a focus on improving outcomes for individuals and families through effective communication and collaboration.
Overview
11
11
years of professional experience
Work History
Service Coordinator
Service Coordination, Inc
Owings, Maryland
07.2025 - Current
- Developed and implemented personalized care plans based on individualized client assessments.
- Conducted comprehensive evaluations to identify client resources and requirements.
- Monitored client progress through regular follow-up meetings and evaluations.
- Advocated for clients to access essential support services and resources.
- Documented case notes while ensuring compliance with agency policies.
- Collaborated with multidisciplinary teams to enhance service delivery and outcomes.
- Provided crisis intervention and support during emergencies for affected clients.
- Facilitated family conferences to discuss case plans and establish goals.
Family Support Worker II
Health and Human Services
Baltimore, Maryland
07.2015 - 08.2024
- Delivered emotional support to families navigating health and social services, enhancing their coping strategies and access to resources.
- Championed family needs during team meetings with social workers and therapists, influencing care strategies and service alignment.
- Streamlined communication between families, service providers, and multidisciplinary teams, ensuring effective collaboration and service delivery.
- Coordinated referrals to community resources including housing, medical care, and education.
- Developed individualized care plans based on family circumstances and needs.
- Conducted assessments to identify family strengths and improvement areas.
- Educated families on available governmental assistance programs such as SNAP or TANF.
- Maintained accurate documentation of client interactions and service plans.
Education
Bachelor of Science - Social Work
Morgan State University
Baltimore, MD05-2025
Skills
- Client assessment
- Care plan development
- Crisis intervention
- Service navigation
- Resource coordination
- Multidisciplinary collaboration
- Ongoing client support
- Service planning
- Family service plans
- Client advocacy
- Service evaluation
- Documentation compliance
- Documentation skills
- Detail orientation
- Needs assessment
- Resource utilization
- Community resource expertise
- Case management
- Case coordination
- Telephone communication
- Office program proficiency
- MS Office expertise
- Analytical skills
- Problem-solving skills
- Effective communication
- Emotional support
- Family advocacy
- Goal setting
Accomplishments
- The National Society of Leadership and Success Honor Society (NLSL)
- Alpha Sigma Lambda National Honor Society (Adult Learners)
- Phi Alpha Honor Society (Social Work)
- Superstar Award (5)
- Employee of the Month/Most Recognized Employee
- The Substance Use Disorder and Health Initiative for Education and Leadership Development (SHIELD) Fellowship
- Robert's House Undergraduate Student Intern Honorary Award
- Internship Certificate of Completion
Affiliations
- Student Internship at Roberta's House Grief Center in Baltimore, MD.
Timeline
Service Coordinator
Service Coordination, Inc
07.2025 - Current
Family Support Worker II
Health and Human Services
07.2015 - 08.2024
Bachelor of Science - Social Work
Morgan State University