Kelsey Way
Houston
Summary
Proven ability to manage client relationships and coordinate services within fast-paced environment. Skilled in problem-solving and effective communication, with focus on delivering high-quality results. Seeking to transition into new field where these transferable skills can be applied to achieve team and organizational goals.
Overview
1
1
year of professional experience
Work History
Service Coordinator
Allegheny United Cerebral Policy
Johnstown, PA
11.2025 - 04.2026
- Developed, implemented, and monitored person-centered individual service plans. Conducted face-to-face visits. Coordinated and authorized community-based services, and overall supported individuals with disabilities to achieve greater independence.
- Coordinated service delivery for clients, ensuring compliance with organizational policies and guidelines.
- Maintained accurate documentation of client interactions and service outcomes for reporting purposes.
Caseworker 1
Cambria County Children and Youth Services
03.2025 - 07.2025
- Investigate reports of child abuse or neglect. Develop, implement, and monitor family service plans to identify needs. Conduct home visits and interviews with children, parents, and collateral contacts to gather information. Coordinate services and referrals to community partners. Prepare and maintain detailed case records, reports, and court documentation. Provide crisis response and intervention services.
- Conducted comprehensive assessments to determine eligibility for services and support.
- Collaborated with families to develop and implement individualized service plans.
- Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
Education
Master's Degree - Social Work, Direct Practice
Carlow University
Online program12-2027
Bachelor's Degree - Human Development and Family Sciences, Minor in Sociology
Indiana University of Pennsylvania
12-2024
Skills
- Case Management
- Client assessment
- Community service coordination
- Client advocacy
- Crisis intervention
- Record-keeping accuracy
- Family engagement
- Effective communication
- Client support
Timeline
Service Coordinator
Allegheny United Cerebral Policy
11.2025 - 04.2026
Caseworker 1
Cambria County Children and Youth Services
03.2025 - 07.2025
Master's Degree - Social Work, Direct Practice
Carlow University
Bachelor's Degree - Human Development and Family Sciences, Minor in Sociology
Indiana University of Pennsylvania