Hi, I’m
Andrea Ritchie
Avilla,IN
“I think a hero is an ordinary individual who finds strength to persevere and endure in spite of overwhelming obstacles.”
- Superman
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
10
years of professional experience
Work History
Plant Engineering Services, Fort Wayne, IN
Project Coordinator
03.2023 - Current
Job overview
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Maintained database and spreadsheets with accurate inventory and status.
- Responded to requests for information on materials to inquiring parties.
- Created job files for each project and maintained current data in each file.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Computed and created purchase orders in QuickBooks to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Sourced new vendors and negotiated contracts to reduce costs and improve quality.
B&J Medical Inc, Kendallville, IN
Quality Technician
10.2021 - 03.2023
Job overview
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Applied quality techniques and skill on a Keyence, Optical Comparator, and Microscope to ensure dimensions of parts are in the correct specifications.
- Monitored production output to verify quality standards ahead of dispatch.
IBEW Local 305, Fort Wayne, IN
Office Administrator
03.2020 - 10.2021
Job overview
- Interacted with members by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reconciled account files and produced monthly reports.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Edited documents to improve accuracy of language, flow, and readability.
MetalX, Waterloo, IN
Marketing Administrator
06.2017 - 10.2019
Job overview
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Researched and evaluated market trends and industry developments to optimize purchasing strategies.
- Processed purchase orders and invoices in accordance with company procedures.
- Maintained consistent email communication with suppliers to confirm orders and verify price revisions on purchase orders.
Pro Resources Staffing Services, Auburn, IN
Staffing Coordinator
10.2014 - 06.2017
Job overview
- Developed and facilitated new-hire orientations.
- Interviewed, hired, and mentored over 100 new personnel and oversaw all staffing operations.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Coordinated and administered job fairs and other recruitment events to engage potential talent.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Administered employee benefits programs and assisted with open enrollment.
Fire Police City County FCU, Fort Wayne, IN
Member Service Representative
09.2013 - 09.2014
Job overview
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Provided customer records, account statements and copies of checks.
- Audited fellow teller currency to contribute to dual-control procedures.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Education
Indiana Institute of Technology
Associate’s Degree – Accounting
Skills
- Conflict Resolution
- Customer Service
- Project Management
- Attention to Detail
- Critical Thinking
- Deadline Adherence
- Resource Mobilization
- Proposal Development
- Research
- Financial Analysis
- Business Development
- Data Collection
- Tax Return Filing
- Auditing
- Bookkeeping
- Payroll Administration
- General Ledger Entries
- Generally Accepted Accounting Principles (GAAP)
- Financial Statements
- Account Reconciliation
- Proposal Review
- MS Office Suite
- QuickBooks
- Accounts Payable and Receivable
- Administrative Support
- Schedule Management
- Document oversight
- Inbound phone call handling
- Processing expenses
- Expense reporting
- Mail handling
- Managing office supply inventory
- Conflict Resolution
- Business administration
- Administrative support
- Office administration
- File and database management
- Budgets and forecasting
- Data processing
- Expense reports
- Payroll Processing
- Budgeting
- Equipment calibration
- Production logging
- Corrective actions
- Materials inspections
- Operations monitoring
- Reporting skills
- Product testing
- Specifications understanding
- Sampling protocols
- Testing procedures
- Spreadsheet management
- Information security
- Customer and client relations
- Statistical data gathering
- Program files maintenance
- Invoice Processing
- Database administration
- Purchase orders organization
- Filing and data archiving
- Business correspondence
- Transcription and dictation
- Contract negotiations
- Writing reports
- Contract agreement preparation
- Compensation and benefits
- Letter preparation
- Attendance record management
- Employee training and development
- Payroll and budgeting
- Employee timesheet processing
- Records management
- Presentation design
- Marketing
- Relationship building
- Team Building
- Pre-Employment Screening
- Training and mentoring
- Good Telephone Etiquette
- Candidate Sourcing
- Wages and salary
- Recruitment
- Math aptitude
- Account updating
- Cash counting
- Deposit and withdrawal management
- Accounting systems and software
- Cash Handling
- Night and safe deposit procedures
- Transaction processing
- Rapid data entry skills
- Financial services
- Financial Advising
- Financial analysis
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Coordinator
Plant Engineering Services
03.2023 - Current
Quality Technician
B&J Medical Inc
10.2021 - 03.2023
Office Administrator
IBEW Local 305
03.2020 - 10.2021
Marketing Administrator
MetalX
06.2017 - 10.2019
Staffing Coordinator
Pro Resources Staffing Services
10.2014 - 06.2017
Member Service Representative
Fire Police City County FCU
09.2013 - 09.2014
Indiana Institute of Technology
Associate’s Degree – Accounting
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