Shannon Hough

In was diagnosed with an rare blood cancer in March of 2024. Since then I have undergone surgery and treatment, and currently in remission and ready to rejoin the work force.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Tracked collected specimens by initialing, dating, and noting times of collection.

• Worked full time then PRN for this company while completing 1st semester of nursing school.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Was hired on 4 month contract through outside company.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining clean work environment.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Used personal protective equipment correctly to protect coworkers and patients.
• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
• Promoted positive atmosphere within phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout process.
• Conducted venipuncture and other CT procedures.
• Participated in continuing education programs to stay up to date on new technologies and procedures.
• Participated in cross-training initiatives, bolstering overall skill set of team and promoting collaborative work environment.
• Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
• Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Company lost contract with locations they were servicing.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining clean work environment.