Andrea Rivera
San Antonio,TX
Summary
Dynamic professional with extensive experience in warehouse operations and team management. Known for strong problem-solving abilities and attention to detail, consistently improving workflows and maintaining high safety compliance. Prepared to drive operational excellence and enhance inventory accuracy.
Overview
11
11
years of professional experience
Work History
Warehouse Supervisor
Cool Component
San Antonio, Texas
02.2025 - 07.2025
- Supervised daily warehouse operations and ensured team adherence to safety protocols.
- Coordinated inventory management and optimized storage layout for efficient workflows.
- Monitored shipping and receiving processes to maintain accurate stock levels.
- Implemented process improvements to enhance productivity and reduce waste.
- Supervised loading and unloading of materials from incoming trucks.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Maintained and updated inventory records accurately.
- Generated warehouse shipping documents, packing lists and invoices.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
- Established and maintained good relations with customers, vendors, and transport companies.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
Asssistant Manager
QuikTrip
San Antonio, Texas
02.2019 - 02.2022
- Supervised daily operations and ensured compliance with company policies.
- Conducted regular audits to maintain store cleanliness and safety standards.
- Collaborated with management to resolve customer complaints and feedback efficiently.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Team Leader
Fajita Taco Place
San Antonio, Texas
01.2015 - 01.2019
- Supervised team members during busy service hours to ensure smooth operations.
- Trained new staff on menu items and customer service standards.
- Maintained a positive work environment that promoted collaboration between team members.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
High School Diploma -
South San Antonio HS
San Antonio, TX06-2014
Skills
- Inventory management
- Warehouse operations
- Stock control
- Customer relationship management
- Conflict resolution
- Vendor communication
- Attention to detail
- Problem solving
- Team supervision
- Employee training
- Adaptability
- Quality control
- Verbal and written communication
- Material handling
- Cost reduction
- Performance evaluation
- Workflow optimization
- Coaching and mentoring
- Multitasking and organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Supervisor
Cool Component
02.2025 - 07.2025
Asssistant Manager
QuikTrip
02.2019 - 02.2022
Team Leader
Fajita Taco Place
01.2015 - 01.2019
High School Diploma -
South San Antonio HS