Andrea Rivera
Cleburne,TX
Summary
Motivated Production Supervisor experienced in optimizing manufacturing operations and ensuring adherence to safety standards. Delivered improved operational efficiency through effective leadership and hands-on support, fostering a collaborative team environment. Focused on achieving production goals while maintaining high quality and compliance with safety protocols.
Overview
11
11
years of professional experience
Work History
Production Supervisor
Nixon Medical
Cleburne, Texas
03.2021 - Current
- Supervised medical linen production workflows to meet Nixon Medical service standards.
- Organized work to meet demanding production goals.
- Assisted machine operators in setup and operation of production equipment, enhancing run efficiency.
- Coordinated plant staff schedules and daily assignments to optimize workflow in cleaning and finishing areas.
- Trained associates on sorting, processing, and quality checks for healthcare textiles, ensuring compliance with quality standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Monitored safety practices throughout production floor and reinforced compliance procedures.
- Addressed and resolved production issues in collaboration with supervisors and plant teams. with supervisors, route teams, and plant personnel.
FRONT DESK RECEPTIONIST
Holiday Inn Express Hotel Suites
Alvarado, Texas
01.2020 - 03.2021
- Greeted guests at front desk and managed check-in process, fostering a welcoming atmosphere.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues promptly and escalated to supervisor as needed, ensuring swift resolution.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Processed guest payments and collected room deposits at front desk.
- Used internal software to process reservations, check-ins and check-outs.
- Utilized quick response and service skills to build rapport with patrons, enhancing customer loyalty.
ASSISTANT STORE MANAGER
Dollar General Store
Grandview, TX
12.2015 - 12.2018
- Cultivated positive customer relationships through prompt responses to service inquiries.
- Streamlined opening and closing procedures, recommending changes to improve daily operational efficiency.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff, fostering skill development, achievement of daily objectives, and opportunities for advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
High School Diploma -
Aiea High School
Aiea, HISkills
- Production planning
- Quality control
- Quality inspections
- Safety compliance
- Supply Chain Distribution
- Plant operations
- Workforce coordination
- Staff training
- Process improvement
- Team leadership
- Decision making
- Problem solving
- Production target management
Timeline
Production Supervisor
Nixon Medical
03.2021 - Current
FRONT DESK RECEPTIONIST
Holiday Inn Express Hotel Suites
01.2020 - 03.2021
ASSISTANT STORE MANAGER
Dollar General Store
12.2015 - 12.2018
High School Diploma -
Aiea High School