Andrea Robles
Fort Worth,TX
Overview
6
6
years of professional experience
Work History
Credit & Collections Coordinator
Ben E. Keith
Fort Worth, Texas
02.2026 - Current
- Monitored aging reports to prioritize follow-up on overdue accounts.
- Supported collection accounts by tracking timely payment activity.
- Maintained account status and accurate records for collection activities.
- Reviewed short-pay deductions and invoice mismatches.
- Verified credit information from credit applications for credit management approval review.
- Updated credit files and checked data accuracy.
- Reviewed new applications and gathered missing items from customers.
- Collaborated with sales team on aging reports and new applications to secure necessary documents.
Warehouse Clerical
Ben E. Keith Foods
Fort Worth, TX
08.2024 - 01.2026
- Organize Purchase Orders and track by number for easy retrieval
- Coordinate with the supervisor to assign specific docks to drivers based on the warehouse needs and load
- Input and update data related to incoming deliveries
- Work closely with the receiving team to ensure all items are accounted for and discrepancies are addressed promptly.
Pharmacy Technician
Walgreen's Pharmacy
Fort Worth, Texas
04.2025 - 09.2025
- Processed prescriptions in Walgreens Pharmacy according to pharmacist directions.
- Assisted customers with prescription pick-up and medication questions.
- Verified insurance information and resolved claim rejections.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Administrator
Afford-A-Bounce
Fort Worth, TX
08.2020 - 05.2024
- Created and managed customer reservations to arrange on time deliveries
- Facilitated deliveries reservations
- Promoted customer service satisfaction
- Handled cash and card payments
- Addressed and solved customer concerns
- Ensured invoice request was completed and filed correctly
Education
Certification Program - Pharmacy Technician Certification Program
The College of Health Care Professions
Skills
- Credit analysis
- Aging reports
- Bectran & SAP
- Microsoft, Excel, and Powerpoint
- OSHA/HIPAA COMPLIANCE
- HIPAA regulations
- Customer Service
- Bilingual: English & Spanish
Timeline
Credit & Collections Coordinator
Ben E. Keith
02.2026 - Current
Pharmacy Technician
Walgreen's Pharmacy
04.2025 - 09.2025
Warehouse Clerical
Ben E. Keith Foods
08.2024 - 01.2026
Administrator
Afford-A-Bounce
08.2020 - 05.2024
Certification Program - Pharmacy Technician Certification Program
The College of Health Care Professions