ANDREA ROGGENBUCK
San Antonio
Summary
Zoological and education leader with 20 years in an AZA-accredited facility. Specializes in animal care, public engagement, and community outreach. Successfully planned over 100 outreach events, enhancing brand presence and partnerships while serving as an official spokesperson for media engagements.
Overview
22
22
years of professional experience
Work History
Supervisor-Zoological & Education Department
SeaWorld San Antonio
01.2004 - Current
- Served as an official spokesperson for SeaWorld Parks & Entertainment, conducting local and national media engagements across a variety of broadcast, digital, and live platforms.
- Planned and executed over 100 large-scale Animal Ambassador Community Outreach events across the San Antonio area, strengthening brand presence and community partnerships in 2025. To include organizations such as San Antonio Humane Society, San Antonio Rodeo, HEB, Boeing, San Antonio Missions Baseball and San Antonio Public Library.
- Supervised Animal Ambassador team in all aspects of behavioral husbandry, training, and animal enrichment.
- Coordinated complex daily scheduling and multiple ambassador calendars for programs, ensuring seamless operations and consistent guest experiences.
- Led cross-functional initiatives, overseeing team projects that advance safety, animal care standards, and guest engagement.
- Acted as Institutional Representative for multiple Species Survival Plan (SSP) programs, supporting conservation and population management initiatives.
- Oversaw federal and state permitting process for a diverse range of species, ensuring full regulatory compliance. To include organizations such as USDA, AZA, AHA, and US Fish and Wildlife Services.
- Managed a comprehensive database tracking over 200 animals, ensuring accuracy, compliance, and efficient recordkeeping.
- Interviewed candidates for hiring, onboarding, and training of new ambassadors, fostering a skilled and knowledgeable team environment.
- Supervise, train, and mentor staff on proper animal handling, safety procedures, and guest interaction protocols.
- Reviewed and evaluated grant proposals for funding eligibility and alignment with the SeaWorld and Busch Gardens Conservation Fund’s goals.
- Assisted in maintaining sanitary animal holding areas and ensured adherence to cleaning and biosecurity standards.
- Official spokesperson for SeaWorld Parks & Entertainment, conducting local and national media engagements across a variety of broadcast, digital, and live platforms.
Education
Some College (No Degree) - Business Administration and Management
Our Lady of The Lake University
San Antonio, TXSkills
- Animal handling
- Transporting animals
- Administering medications
- Assisting in veterinary procedures
- Animal Training
- Behavioral observations
- Animal welfare assessments
- Organizing tasks
- Developing plans
- Managing schedules
- Communication
- Public Speaking
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer Service Excellence
- Event Planning
- Community Outreach
- Staff training
- Inventory oversight
Timeline
Supervisor-Zoological & Education Department
SeaWorld San Antonio
01.2004 - Current
Some College (No Degree) - Business Administration and Management
Our Lady of The Lake University