Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Roman

Milwaukee,WI

Summary

Organized and dependable candidate skilled at adapting to new situations and challenges that may arise in the workplace. Experienced in fast paced environments and customer service based occupations.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Line Cook

Nice Times
Milwaukee, WI
11.2021 - 05.2022
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination and maintain kitchen cleanliness.

Assistant Manager

Dominos Pizza
Milwaukee, WI
08.2019 - 11.2021
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs. Ensured proper reporting of discrepancies and retraining of team members if necessary.
  • Monitored cash intake and deposit records, increasing accuracy and reducing cash shortages within the store.
  • Managed opening and closing procedures and cleaning of the store and equipment.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Reviewed sales and gross profit report to assess team efficiency.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Supervised and advised staff to help improve skills, achieve daily objectives and attain advancement.
  • Maintained positive customer relationships by responding quickly and enthusiastically to customer service inquiries.

Server

Merge
Milwaukee, WI
06.2020 - 07.2020
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Crew Trainer

McDonalds
Rockford, IL
03.2018 - 07.2019
  • Trained other employees in customer service, food safety and performance requirements.
  • Greeted customers with smile and provided friendly service.
  • Identified team weak points and offered advice on how team members could improve.

Education

Milwaukee Area Technical College
Milwaukee, WI
09.2019 - 05.2020

Skills

Creative problem solving

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Timeline

Line Cook

Nice Times
11.2021 - 05.2022

Server

Merge
06.2020 - 07.2020

Milwaukee Area Technical College
09.2019 - 05.2020

Assistant Manager

Dominos Pizza
08.2019 - 11.2021

Crew Trainer

McDonalds
03.2018 - 07.2019

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Andrea Roman