Andrea Romero
Denver,CO
Summary
Reliable and hard-working office professional with 8+ years of experience with a wide range of roles, including a high-level of customer service, productivity, and administrative skills. Positive individual who can think outside of the box. Learns new procedures and tasks quickly and pursuing to transition into a new role to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Team Member
Target
Denver, CO
12.2023 - 12.2024
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
- Collaborated with team members to achieve project milestones within set deadlines.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Greeted customers upon entering the store with friendly demeanor.
- Received, processed, and stocked merchandise in accordance with store policies.
- Built and maintained working relationships with peers and upper management.
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Completed day-to-day duties accurately and efficiently.
Title Examiner
Mile High Title Research
Westminster, CO
10.2014 - 04.2023
- Research properties in Colorado counties for vesting deeds, mortgages, foreclosures, judgments, and liens
- Compiled lists of mortgages, contracts, and other documents pertaining to titles.
- Prepared property reports.
- Research through public records using county clerk and recorder sites
- Create property reports for real estate clients and law firms
- Train new staff members
- Collaborate with Peers and Management
- Proactively work with clients
Assistant Store Manager
Finish Line, Inc
04.2011 - 10.2014
- Assist Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, and visual merchandising
- Responsible for open and close store procedures
- Maintain and track both individual and shift sales and performance using Microsoft Excel
- Train Sales Associates
- Track and organize incoming merchandise shipments, transfers and online orders
- Assist with shipping and receiving.
Education
High School Diploma -
Horizon High School
Brighton, COSkills
- Communication, leadership, proficient in multi-tasking, highly organized, data entry, problem solving, training, loss prevention, inventory management, shipping/receiving, social media platforms
- Strategic thinking
- Computer Skills
- Microsoft Outlook, Excel, Word
- Mac iOS
- Windows 10
- Salesforce
- Google Docs, Chrome, and Drive
- Adobe Suite
- Customer service
- Visual merchandising
- Team collaboration
- Training and mentorship
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Organizational skills
- Area and facility cleaning
- Collaboration and teamwork
- Data entry
- Goal setting and achievement
- Positive attitude
- Following instructions
- Computer skills
- Continuous development
- Leadership qualities
- Task prioritization
- Organizing work stations
- Willingness to learn
- Safety
Timeline
Team Member
Target
12.2023 - 12.2024
Title Examiner
Mile High Title Research
10.2014 - 04.2023
Assistant Store Manager
Finish Line, Inc
04.2011 - 10.2014
High School Diploma -
Horizon High School