Andrea Rosales
San Antonio,TX
Summary
Helpful Busser with many years of experience clearing tables and helping wait staff serve food. Knowledgeable in proper sanitation and quality standards. Skilled in rolling silverware, washing dishes, and routinely cleaning work areas.
Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Overview
2
2
years of professional experience
Work History
Busser
Big Easy Ranch
Columbus, TEXAS
11.2023 - Current
- Effectively multitasked within fast-paced environment.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Resolved guest complaints to maintain complete customer satisfaction.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Participated in team meetings to discuss service improvements and guest feedback.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Participated in ongoing training to enhance job skills and knowledge.
- Conducted regular checks on customer satisfaction levels during meal service.
- Provided assistance to other bussers or waitstaff when needed.
Restaurant Hostess
Schobels
Columbus, TX
09.2022 - 04.2023
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Took beverage orders and served drinks during peak meal times.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Greeted guests and sat customers at tables or in waiting areas.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
High School Diploma -
Columbus Highschool
Columbus, TX01-2026
Skills
- Station restocking
- Table reset
- Hazardous chemical handling
- Dining room cleaning
- Handling food
- Great teamwork
- Dish collection
- Multitasking and organization
- Professional appearance
- Cleaning and sanitizing
- Dish stacking techniques
- Dishwashing and sanitization
- Proper glassware handling
- Food safety
- Cleaning procedures
Timeline
Busser
Big Easy Ranch
11.2023 - Current
Restaurant Hostess
Schobels
09.2022 - 04.2023
High School Diploma -
Columbus Highschool