Humberto Cervantes
Los Angeles,CA
Summary
Dynamic and detail-oriented busser with a proven track record at California Pizza Kitchen, enhancing guest satisfaction through exceptional service and meticulous cleaning. Skilled in time management and team collaboration, I consistently improved operational efficiency and maintained high cleanliness standards, contributing to a welcoming dining atmosphere.
Overview
19
19
years of professional experience
Work History
Busser
Woodranch
10.2018 - 11.2025
- Assisted servers in providing efficient service for improved guest experiences.
- Supported team members with additional tasks, promoting a positive work environment.
Busser
California Pizza Kitchen
04.2024 - 09.2025
- Cleaned and organized dining areas to enhance guest experience and maintain restaurant standards.
- Assisted servers by efficiently delivering food and beverages, ensuring timely service.
- Collaborated with kitchen staff to restock supplies and streamline workflow during peak hours.
- Maintained cleanliness of utensils, glassware, and tableware, supporting operational efficiency.
- Supported guest satisfaction by promptly addressing requests and maintaining a welcoming atmosphere.
- Monitored dining area for cleanliness, ensuring compliance with health and safety regulations.
- Fostered teamwork by communicating effectively with front-of-house staff to optimize service delivery.
- Participated in training new team members on proper cleaning techniques and restaurant policies.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
- Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
- Reduced wait times for seating, efficiently managing flow of guests during peak hours.
- Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
- Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
- Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
- Assisted with bussing tables and cleaning up spills.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted servers in providing efficient service for improved guest experiences.
- Supported team members with additional tasks, promoting a positive work environment.
Busser
Islands Restaurants
05.2007 - 09.2025
- Cleaned and organized dining areas to enhance guest experience and maintain restaurant standards.
- Assisted servers by efficiently delivering food and beverages, ensuring timely service.
- Collaborated with kitchen staff to restock supplies and streamline workflow during peak hours.
- Maintained cleanliness of utensils, glassware, and tableware, supporting operational efficiency.
- Supported guest satisfaction by promptly addressing requests and maintaining a welcoming atmosphere.
- Monitored dining area for cleanliness, ensuring compliance with health and safety regulations.
- Fostered teamwork by communicating effectively with front-of-house staff to optimize service delivery.
- Participated in training new team members on proper cleaning techniques and restaurant policies.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
- Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
- Reduced wait times for seating, efficiently managing flow of guests during peak hours.
- Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
- Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
- Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
- Assisted with bussing tables and cleaning up spills.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted servers in providing efficient service for improved guest experiences.
- Supported team members with additional tasks, promoting a positive work environment.
Education
High School Diploma -
Cobach
Michoacan MxSkills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Decision-making
- Team collaboration
- Cleaning procedures
- Safety awareness
- Professional appearance
- Performance improvement
- Equipment operation
- Training and coaching
- Positive attitude
- Multitasking and organization
- Reliability and punctuality
- Station restocking
- Health code requirements
- Flexible schedule
- Problem-solving
- Multitasking Abilities
- Supply restocking
- Conflict resolution
- Team leadership
- Language fluency
Timeline
Busser
California Pizza Kitchen
04.2024 - 09.2025
Busser
Woodranch
10.2018 - 11.2025
Busser
Islands Restaurants
05.2007 - 09.2025
High School Diploma -
Cobach