Sienna Adams
Dana Point,CA
Summary
Dynamic and detail-oriented Hostess with proven expertise at Woodranch, excelling in waitlist management and customer service. Recognized for enhancing guest experiences through effective coordination with servers and proactive communication. Skilled in reservation management and maintaining high standards of cleanliness, ensuring a welcoming atmosphere for all patrons.
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
1
1
year of professional experience
Work History
Hostess
Woodranch
02.2024 - 08.2025
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed waitlist efficiently, balancing customer flow during peak hours.
- Supported special events by coordinating seating arrangements and guest services effectively.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
Bachelor of Arts - Communications
San Diego State University
San Diego, CA06-2029
High School Diploma -
Dana Hills High School
Dana Point, CA06-2025
Skills
- Waitlist management
- Menu communication
- Coordination with servers
- Reservation management
- Phone etiquette
- Customer service orientation
- Attention to detail
- Cleaning and sanitation
- Detail-oriented
- Table bussing
- Safe food handling
Accomplishments
- Honor Roll (all 4 years) at DHHS
- 4.0 gpa DHHS
- Scholar Athlete Award (2 years in a row)
- Variety Song Award
- Pillars of excellence award (all 4 years)
- World history medallion
- Honors English
- California Career Technical Education course completion Forensic Science
Languages
English
Native or Bilingual
Interests
- I Enjoy hobbies that combine physical activity with outdoor exploration
- Dancing
- Photography
- Gym Workouts
- I enjoy helping others and giving back to the community
- Creative Writing
- Personal Development and Self-Improvement
Extracurricular activities
- Varsity Song at Dana Hills High School
- Dance ensemble at Dana Hills High School
- Gamma Phi Betta sorority, at San Diego State
Timeline
Hostess
Woodranch
02.2024 - 08.2025
Bachelor of Arts - Communications
San Diego State University
High School Diploma -
Dana Hills High School