Experienced hospitality professional with 4+ years in guest relations, reservation management, and front-of-house operations. Known for polished communication, waitlist coordination, and calm service in high-volume dining environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Hostess
Carmines on Rush
Chicago, Illinois
11.2025 - 07.2026
Welcomed guests as the first point of contact, ensuring a positive atmosphere in an upscale, high-volume restaurant.
Coordinated reservations, phone inquiries, and table availability, optimizing guest wait times in a high-volume setting.
Collaborated with floor managers and serving staff to streamline seating, fulfill guest requests, and enhance dining room efficiency.
Host/Server
Pappas Restaurants Inc.
Houston, Texas
06.2022 - 08.2025
Provided attentive tableside service in fine dining settings to elevate guest experience.
Greeted guests warmly to enhance dining experience and ensured smooth host stand operations during peak service.
Built rapport with patrons to foster positive interactions and enhance overall customer satisfaction.
Presented menus, specials, and chef recommendations to guests.