Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alisha Porbanderwala

Chicago,IL

Summary

Experienced hospitality professional with 4+ years in guest relations, reservation management, and front-of-house operations. Known for polished communication, waitlist coordination, and calm service in high-volume dining environments.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Hostess

Carmines on Rush
Chicago, Illinois
11.2025 - 07.2026
  • Welcomed guests as the first point of contact, ensuring a positive atmosphere in an upscale, high-volume restaurant.
  • Coordinated reservations, phone inquiries, and table availability, optimizing guest wait times in a high-volume setting.
  • Collaborated with floor managers and serving staff to streamline seating, fulfill guest requests, and enhance dining room efficiency.

Host/Server

Pappas Restaurants Inc.
Houston, Texas
06.2022 - 08.2025
  • Provided attentive tableside service in fine dining settings to elevate guest experience.
  • Greeted guests warmly to enhance dining experience and ensured smooth host stand operations during peak service.
  • Built rapport with patrons to foster positive interactions and enhance overall customer satisfaction.
  • Presented menus, specials, and chef recommendations to guests.

Education

Bachelor of Arts - Fashion Design BFA

Columbia College
Chicago, IL
11-2026

Skills

  • Reservation Management
  • Front-of-House Operations
  • Table coordination
  • Waitlist Management
  • Customer Engagement
  • Phone communication
  • High-volume multitasking
  • Time Management
  • Attention to Detail
  • Team Collaboration
  • Conflict Resolution
  • Customer Interaction

Certification

  • Basset Certified
  • Serv Safe Certified

Timeline

Hostess

Carmines on Rush
11.2025 - 07.2026

Host/Server

Pappas Restaurants Inc.
06.2022 - 08.2025

Bachelor of Arts - Fashion Design BFA

Columbia College
Alisha Porbanderwala