
Reliable and customer-focused restaurant professional with experience in guest services, waitlist and reservation management, and front-of-house operations. Trusted by management to handle busy rushes, resolve seating challenges, and train new hosts. Experienced in assisting servers with running food and refilling drinks to support efficient service and positive guest experiences. Strong communication, leadership, multitasking, and problem-solving skills. Eager to build on existing restaurant experience and grow into a server position or other customer-facing role.
• Greet guests and create a welcoming first impression while providing friendly, professional customer service.
• Manage busy waitlists independently and coordinate seating based on table availability and restaurant flow.
• Train new hosts on seating procedures, guest service, and daily responsibilities.
• Resolve seating conflicts and help maintain an organized, efficient dining room during busy shifts.
• Serve as a dependable team member managers rely on during rushes to keep front-of-house operations running smoothly.
• Answer phone calls, manage reservations, and respond professionally to guest questions and concerns.
• Assist servers by running food and refilling drinks to support timely, attentive service.
• Communicate with servers and management to coordinate seating, support teamwork, and improve guest experiences.
• Maintain a clean, organized host area and help new employees learn restaurant procedures.