Andrea Sanderson
Hubert,North Carolina
Summary
Experienced parts professional with 11 years experience in the automotive industry. Reliable and hardworking professional that has a strong work ethic and consistently hits and exceeds sales goals. Works well unsupervised while delivering excellent customer service and time management. Knowledgeable about parts look up, invoicing and inventory control, as well as keeping records organized for efficiency. Detail oriented with ability to handle multiple projects simultaneously with accuracy.
Overview
11
11
years of professional experience
Work History
Installer Service Specialist
O'Reilly Auto Parts
07.2017 - Current
- Answer questions, resolve problems, & assist with parts sales at counter & by phone.
- Operate point of sales, and parts look up computer systems.
- Search & locate parts by year, make, and model or VIN.
- Reach out to vendors outside of network to find parts.
- Pull parts, stage and coordinate parts delivery to local businesses.
- Receive & stock incoming parts.
- Investigate missing or incorrect inventory stock transfers
- Receive, examine & correctly stock returned parts.
- Keep parts counter clean & organized
- Supervise delivery team.
- Prepare warranty labor claims for returns
Owner/Operator
Sanderson's Garage & Towing
03.2012 - 07.2017
- Managed day-to-day business operations.
- Consulted with customers to assess needs at the counter & by phone.
- Prepared bank deposits and handled business sales and transactions.
- Inventory tow logs.
- Order parts & correctly invoice to customer.
- Kept inventory of stocked parts.
- Maintained neat & clean work area.
Education
High School Diploma -
Swansboro High School
Swansboro, NCSkills
- Customer service skills
- Inventory control procedures
- Clean driving record
- Team management
- Delivery staging & coordination
- Multitasking
- Organization skills
- Time management
- Problem solving skills
- Computer skills
Timeline
Installer Service Specialist
O'Reilly Auto Parts
07.2017 - Current
Owner/Operator
Sanderson's Garage & Towing
03.2012 - 07.2017
High School Diploma -
Swansboro High School