Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Schaffer

Natrona Heights,Pa

Summary

Dedicated employee that possesses a strong work ethic with attention to detail. Ready to re-enter the work force with a proven record of meeting my goals and exceeding expectations. A well organized, trusted and dependable individual who has completed one task , raising our son, and is ready to take on a new challenge!

Overview

5
5
years of professional experience

Work History

Photographer

Photos Unlimited
Butler, Pa
07.2010 - 10.2010
  • Offered image proofs to help clients choose best photos from shoot.
  • Defined and recommended detailed solutions to capture images
  • Selected and altered secondary photographic features such as backdrops and lighting
  • Digitally edited photos to enhance appearance.

Bank Teller/Customer Service Representative

National City Bank
Butler, Pa
05.2007 - 08.2008
  • Created strategies to develop and expand sales of services to existing customer which resulted in an increase in annual revenue
  • Opened new customer accounts, including checking, savings and lines of credit
  • Organized and removed online banking files no longer in use
  • Executed customer transactions, including deposits, withdrawals, money orders and checks
  • Processed sales referrals and promoted bank services and products, resulting in branch sales increase
  • Established new customer accounts including checking, savings, lines of credit and loans
  • Rapidly and efficiently prepared customer and ATM cash and change orders
  • Balanced daily cash deposits and bank vault inventory with a zero error rate
  • Organized, stocked and maintained the teller window area
  • Processed cash withdrawals
  • Adhered to National City Bank security and audit procedures
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts
  • Exceeded quarterly sales goals
  • Handled various accounting transactions
  • Examined checks for identification and endorsement

Security Guard

Bon-Ton
Butler, Pa
07.2000 - 10.2000
  • Detected suspicious activities and watched for criminal acts and rule infractions
  • Monitored and authorized entrance and departure of employees and visitors
  • Circulated among visitors, patrons and employees to preserve order and protect property
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
  • Monitored and reported suspicious activities to local authorities
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Testified at judicial hearings and trials involving criminal acts committed against the company

Sales Associate

Finley Fine Jewelry
Butler, Pa
02.1997 - 07.2000
  • Engaged with customers in a sincere and friendly manner
  • Shared product knowledge with customers while making personal recommendations
  • Completed all cleaning, stocking and organizing tasks in assigned sales area
  • Demonstrated that customers come first by serving them with a sense of urgency
  • Prioritized helping customers over completing other routine tasks in the store
  • Worked as a team member to provide the highest level of service to customers
  • Built relationships with customers to increase likelihood of repeat business
  • Maintained friendly and professional customer interactions
  • Contributed to team success by exceeding team sales goals
  • Verified that all merchandising standards were maintained on a daily basis

Education

Master of Science - Industrial Management

Butler County College
Butler, Pa
06.1999

Skills

  • Customer service-oriented
  • People-oriented
  • Detail-oriented
  • POS software expert
  • Superior organization ability
  • Sales experience
  • Data entry
  • Goal-oriented
  • Excellent communication skills
  • Strong work ethic

Timeline

Photographer

Photos Unlimited
07.2010 - 10.2010

Bank Teller/Customer Service Representative

National City Bank
05.2007 - 08.2008

Security Guard

Bon-Ton
07.2000 - 10.2000

Sales Associate

Finley Fine Jewelry
02.1997 - 07.2000

Master of Science - Industrial Management

Butler County College

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Andrea Schaffer