Compassionate phlebotomist skilled in venipuncture, patient care, and specimen handling. Proven ability to streamline processes while ensuring compliance with safety protocols.
Overview
23
23
years of professional experience
Work History
Phlebotomist
Vandalia Health
Morgantown, WV
09.2017 - Current
Performed venipuncture and capillary punctures to collect blood samples for laboratory testing.
Ensured compliance with safety protocols and infection control procedures during specimen collection.
Streamlined patient intake processes, enhancing overall workflow efficiency within the department.
Trained new staff on phlebotomy techniques, equipment usage, and patient interaction best practices.
Mentored junior phlebotomists, fostering skill development and adherence to quality standards.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Assistant Manager
Ashebrooke
Morgantown, WV
05.2005 - 01.2015
Led team in daily operations, ensuring compliance with company policies and procedures.
Developed training materials to enhance staff performance and operational efficiency.
Implemented inventory management systems to streamline stock control processes.
Coordinated cross-departmental communication to optimize workflow and project outcomes.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Cash Office Associate
Shop and Save
Morgantown, WV
06.2003 - 05.2008
Managed cash handling processes, ensuring accuracy in transactions and daily reconciliations.
Trained staff on cash office procedures, enhancing team efficiency and operational consistency.
Implemented inventory control measures to optimize cash flow management and reduce discrepancies.
Oversaw end-of-day balancing, ensuring compliance with company policies and regulatory requirements.
Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
Investigated discrepancies of cash register and POS System totals to resolve errors.
Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
Prepared bank deposits and corporate cash shipments.