Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Schopbach

Niles,Michigan

Summary

Proven Expanded Functions Dental Assistant with a track record of enhancing patient satisfaction and streamlining operations at Elite Dental Partners Dba Mahoney Family Dentistry. Rejoined the team after a stint elsewhere, demonstrating reliability and a strong commitment to quality care. Excelled in emergency management and patient communication, showcasing exceptional problem-solving and effective communication skills.

Overview

39
39
years of professional experience

Work History

From February 2006 to June 2011 I worked in another dental office but returned to Mahoney Family Dentistry after being contacted by Dr. Mahoney.

Expanded Functions Dental Assistant

Elite Dental Partners Dba Mahoney Family Dentistry
South Bend, IN
09.1999 - Current
  • Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
  • Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
  • Skillfully managed dental emergencies, stabilizing patients and coordinating appropriate follow-up care.
  • Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
  • Maintained strict adherence to infection control protocols, safeguarding the health of patients and staff.
  • Assisted dentists in complex procedures, ensuring efficient and high-quality treatment outcomes.
  • Optimized inventory management by maintaining accurate records of supplies and equipment usage, minimizing waste, and ordering necessary materials in a timely manner.
  • Managed patient records with attention to detail, updating medical histories and inputting relevant information into the practice management software system.
  • Streamlined appointment scheduling and management, reducing wait times and improving patient satisfaction.
  • Scheduled and confirmed patient appointments.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.

Education

Associate of Applied Science - Dental Assisting

Lake Michigan College
Benton Harbor, MI
05.1985

Skills

  • Deadline-oriented
  • Budgeting and finance
  • Customer Support
  • Project Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Organizational Skills
  • Active Listening
  • Effective Communication

Timeline

Expanded Functions Dental Assistant

Elite Dental Partners Dba Mahoney Family Dentistry
09.1999 - Current

From February 2006 to June 2011 I worked in another dental office but returned to Mahoney Family Dentistry after being contacted by Dr. Mahoney.

Associate of Applied Science - Dental Assisting

Lake Michigan College

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Andrea Schopbach