Andrea Seng
Hot Springs,Arkansas
Summary
Hospitality professional with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized working area. Reliable team player and adaptable to changing needs, showcasing skills in food knowledge, mixology and customer interaction.
Overview
24
24
years of professional experience
Work History
Server/Bartender
DONS Southern Social
Hot Springs, AR
03.2025 - 11.2025
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed cash register operations, accurately processing payments and handling transactions.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Bar Manager
Antidote
Asheville, NC
10.2018 - 09.2019
- Maintained detailed inventory and worked with numerous vendors to ensure timely deliveries
- Oversight of bar staff and scheduling
- Upheld meticulous standards to cultivate a clean and organized work environment
- Encouraged repeat business and regular guests by building rapport and offering welcoming service
Bar Manager
Waterbird
Asheville, NC
05.2018 - 09.2018
- Managed staff and operations while transitioning from coffee house to cocktail bar
- Tended bar when needed and trained as a barista to assist staff
Lead Bartender
The Montford
Asheville, NC
08.2016 - 05.2018
- Helmed an innovative cocktail program highlighting locally sourced produce and ingredients
- Guided guests through farm-to-table food menu
Bartender
Imperial Life/Table
Asheville, NC
09.2015 - 07.2016
- Provided a welcoming experience for bar guests and those waiting to eat at the sister restaurant, Table
- Contributed to a seasonal cocktail menu that employed original and inventive techniques
- Assisted in all ingredient preparation, including making juices, syrups and garnishes
Bartender/Server
Doi Moi/2 Birds 1 Stone
Washington, DC
04.2014 - 08.2015
- Supported focused beverage program featuring classics and tiki-inspired cocktails
- Maintained detailed knowledge of regional Southeast Asian cuisine
- Attended weekly wine class/blind tasting training for Level 1 Sommelier course, maintained high level of wine knowledge for lengthy and eclectic wine list
Bartender
Firefly
Washington, DC
09.2013 - 04.2014
- Supported new bar program of around 30 original and classic cocktails and regional American wine list
- Provided welcoming and individual service for bar, restaurant and hotel guests
- Continued education and research on food, wine and cocktails to provide high level of knowledgeable service standards
Bartender/Server
Kitchen Zinc
New Haven, CT
11.2011 - 09.2013
- Provided the highest level of service in a fast paced 100 seat restaurant
- Maintained thorough understanding of beer, wine, cocktails, ingredients and food preparation to knowledgeably assist guests in their dining experience
- Enhanced the cocktail program by contributing to the seasonal drink menu
Writer/Editorial Intern
Restaurant Agent, Inc.
San Diego, CA
01.2009
- Reviewed over 25 restaurants for SanDiegoRestaurants.com and LasVegasRestaurants.com
- Edited restaurant reviews and article submissions from freelance writers
- Contributed to Fresh Crumbs, pertaining to global trade, ecological issues and dining trends
Retail Sales Management
Anthropologie/Urban Outfitters
New York, NY
01.2002 - 01.2008
- All aspects of retail sales; register operation, stock-to-sales, and management
Contributing Editor/Designer
s.e.m.antics
San Diego, CA
01.2009
- Editor for inaugural issue of experimental literary journal
- Review and selection of submission, copyediting of chosen poetry and fiction
- Design and layout in InDesign
Survey Research Intern
Zagat Survey
New York, NY
01.2005
- Created and implemented targeted consumer surveys to track dining trends
- Data integrity and organization in internal content management system
Design Assistant
Rebecca Emily Photography
Washington, D.C.
05.2014 - Current
- Product design assistant for clients
- Administrative support for all aspects of the studio
Photo Editor and Designer
Maler Photography
Branford, CT
01.2012 - 01.2013
- Wedding and event photo culling and editing in Lightroom & Photoshop
- Album layout and design in FotoFusion, InDesign
Studio Assistant
Photographer RE
Branford, CT
01.2011 - 01.2012
- Client lead tracking, scheduling, billing with ShootQ/Pictage
- Website and blog maintenance with PhotoBiz, Wordpress, HTML
- Social media maintenance (Blog, FaceBook, Twitter, Newsletter)
- Photo Editing and Lighting Assistance
- Culling, editing and album/product design for event photography
- Digital asset management
- Lighting assistant at wedding, portrait and commercial photo sessions
Office Assistant
School of Visual Arts
New York, NY
01.2007 - 01.2008
- Photography Department: Administrative Assistant to the Chair
- Scheduling and communication with students, faculty and industry professionals (Alumni and Development Office)
- Multiple accounts reconciliation in Quickbooks
- Fundraising event planning
Bartender/Server
Strada
New Haven, CT
01.2011
- Helped to open a new restaurant in downtown New Haven, including contributing to extensive cocktail menu
- Provided excellent service for bar and restaurant guests to encourage new business
Education
Coursework in Graphic Design -
Paier School of Art
01-2009
M.A. - English
San Diego State University
01-2008
B.A. - Sociology
Fordham University
01-2005
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Server/Bartender
DONS Southern Social
03.2025 - 11.2025
Bar Manager
Antidote
10.2018 - 09.2019
Bar Manager
Waterbird
05.2018 - 09.2018
Lead Bartender
The Montford
08.2016 - 05.2018
Bartender
Imperial Life/Table
09.2015 - 07.2016
Design Assistant
Rebecca Emily Photography
05.2014 - Current
Bartender/Server
Doi Moi/2 Birds 1 Stone
04.2014 - 08.2015
Bartender
Firefly
09.2013 - 04.2014
Photo Editor and Designer
Maler Photography
01.2012 - 01.2013
Bartender/Server
Kitchen Zinc
11.2011 - 09.2013
Studio Assistant
Photographer RE
01.2011 - 01.2012
Bartender/Server
Strada
01.2011
Writer/Editorial Intern
Restaurant Agent, Inc.
01.2009
Contributing Editor/Designer
s.e.m.antics
01.2009
Office Assistant
School of Visual Arts
01.2007 - 01.2008
Survey Research Intern
Zagat Survey
01.2005
Retail Sales Management
Anthropologie/Urban Outfitters
01.2002 - 01.2008
B.A. - Sociology
Fordham University
M.A. - English
San Diego State University
Coursework in Graphic Design -
Paier School of Art