Johnny McClellan
Denver,CO
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed through various customer service related jobs.
Proven ability to enhance guest engagement and streamline operations, while effectively managing high-volume dining environments. Adept in cash handling and quality control, consistently delivering outstanding results and fostering team collaboration.
Overview
20
20
years of professional experience
Work History
Server/Bartender
Texas Roadhouse
05.2016 - 11.2025
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and drink delivery.
- Collaborated with kitchen staff to resolve order discrepancies promptly.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Assistant Store Manager
McDonald's
04.2006 - 10.2023
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented inventory management strategies, optimizing stock levels and reducing shrinkage.
- Analyzed sales data to drive promotional strategies, enhancing customer engagement and satisfaction.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Graphic Designer
FastSigns
03.2020 - 07.2023
- Designed and produced high-quality signage solutions for diverse clients, enhancing brand visibility.
- Collaborated with clients to understand design needs, ensuring alignment with their vision and goals.
- Developed innovative graphic concepts using Adobe Creative Suite, streamlining the design process.
- Mentored junior designers, providing feedback and fostering skill development within the team.
- Conducted market research to identify design trends, integrating findings into client projects effectively.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
Education
Bachelor of Science - Graphic Design
University of Iowa
Iowa City, IA05-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- High volume dining
- Quality control
- Strong multitasking
- Patience and tolerance
- Responsible alcohol service
- Drink preparation techniques
- Craft cocktail preparation
Timeline
Graphic Designer
FastSigns
03.2020 - 07.2023
Server/Bartender
Texas Roadhouse
05.2016 - 11.2025
Assistant Store Manager
McDonald's
04.2006 - 10.2023
Bachelor of Science - Graphic Design
University of Iowa