Andrea Servet
Pompano Beach,FL
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server/Food Runner
Lime Fresh Mexican Grill
05.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Stewardess
Miami Yacht Charters & Rentals
01.2024 - 08.2024
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
Cashier
El Bodegon Supermarket
06.2022 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Presidente Supermarkets
08.2023 - 12.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
VIP Bottle Server
La V Night Club
02.2023 - 11.2023
- Collaborated with team members to deliver seamless service during high-volume events.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
Server/Cashier
El Atico Colombian Cuisine
02.2021 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Miami Catering Events
05.2022 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Lake Worth High School
1701 Lake Worth Rd08-2023
Skills
- Strong work ethic
- Quick learner
- Exceptional communication
- Customer assistance
- Teamwork and collaboration
- Exceptional customer service
Languages
English
Native or Bilingual
Timeline
Server/Food Runner
Lime Fresh Mexican Grill
05.2024 - 10.2024
Stewardess
Miami Yacht Charters & Rentals
01.2024 - 08.2024
Cashier
Presidente Supermarkets
08.2023 - 12.2023
VIP Bottle Server
La V Night Club
02.2023 - 11.2023
Cashier
El Bodegon Supermarket
06.2022 - 03.2024
Bartender
Miami Catering Events
05.2022 - 01.2023
Server/Cashier
El Atico Colombian Cuisine
02.2021 - 06.2023
High School Diploma -
Lake Worth High School
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