Andrea Shamwell
Antioch,TN
Summary
Motivated and customer-focused professional with over18 years of experience in delivering exceptional service, resolving conflicts, and fostering positive relationships. Skilled in communication, adaptability, and creating memorable client experiences. Excited to bring a calm, personable, and solution-oriented approach to a dynamic flight attendant role, ensuring the comfort, safety, and satisfaction of passengers.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Associate
Tory Burch
06.2024 - Current
- Delivered exceptional service by understanding customer needs and providing tailored solutions
- Resolved customer concerns professionally, ensuring satisfaction and repeat business
- Collaborated with team members to achieve sales goals and maintain a welcoming environment
Lead Pre-K Teacher
Ezell-Harding Christian School
01.2023 - Current
- Maintained a safe and inclusive classroom environment, effectively addressing parent concerns
- Fostered communication and collaboration between families and staff to support student success
- Designed and implemented individualized lesson plans to meet diverse learning needs
Sales Associate
Kate Spade
12.2022 - 05.2024
- Provided personalized service, assisting customers in selecting products based on their preferences
- Consistently maintained 98% positive customer satisfaction scores
- Managed inventory and ensured a clean, organized shopping space
Administrative Support Specialist
Spero Health LLC
02.2022 - 11.2022
- Handled patient inquiries with empathy and professionalism, resolving conflicts promptly
- Ensured accuracy in insurance authorizations and financial records, meeting strict deadlines
Lead Primary Teacher with ELL Focus
Montessori Children’s House of Loudoun
03.2016 - 08.2018
- Planned and delivered lessons tailored to English Language Learners (ELL), fostering language acquisition and literacy
- Collaborated with team members to support emerging bilingual students’ development
- Maintained consistent communication with parents, ensuring progress tracking and goal alignment
Lead Primary Teacher with ELL Focus
HaPenny Montessori School
08.2014 - 06.2016
- Designed and implemented individualized and group lessons for ELL students
- Created a nurturing environment that supported language acquisition and social development
- Maintained meticulous records of student progress and milestones, communicating regularly with families
ELL Teacher
American International School of Johannesburg
01.2012 - 04.2014
- Developed and delivered curriculum for students in grades 1–7 learning English as a second language
- Supported students academically across core subjects, promoting confidence in their language skills
- Collaborated with teachers and parents to create individualized learning plans for ELL students
Lead Toddler Teacher
HaPenny Montessori School
08.2007 - 06.2011
- Prepared and maintained a developmentally appropriate environment for young learners, including ELL students
- Fostered positive communication with families, ensuring a strong partnership in their child’s growth
Education
Healthcare Administration - Coursework
Nashville State
Nashville, TNGeneral Education Diploma -
Hunter Lane High School
Nashville, TNEarly Childhood Credential -
Northern Virginia Montessori Institute
Ashburn, VA01.2015
Montessori Teaching Training - Infant/Toddler
International Montessori Center
Vancouver, Canada01.2008
Skills
- Exceptional Customer Service
- Conflict Resolution
- Adaptability
- Teamwork
- Strong Communication
- Attention to Detail
- Cultural Sensitivity
Certification
- CPR and First Aid Certified
- Conflict Resolution and Mediation Training (2023)
Timeline
Sales Associate
Tory Burch
06.2024 - Current
Lead Pre-K Teacher
Ezell-Harding Christian School
01.2023 - Current
Sales Associate
Kate Spade
12.2022 - 05.2024
Administrative Support Specialist
Spero Health LLC
02.2022 - 11.2022
Lead Primary Teacher with ELL Focus
Montessori Children’s House of Loudoun
03.2016 - 08.2018
Lead Primary Teacher with ELL Focus
HaPenny Montessori School
08.2014 - 06.2016
ELL Teacher
American International School of Johannesburg
01.2012 - 04.2014
Lead Toddler Teacher
HaPenny Montessori School
08.2007 - 06.2011
Healthcare Administration - Coursework
Nashville State
General Education Diploma -
Hunter Lane High School
Early Childhood Credential -
Northern Virginia Montessori Institute
Montessori Teaching Training - Infant/Toddler
International Montessori Center
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