ANDREA SHENELL SPRINGS
Charlotte,NC
Summary
Motivated Certified Nursing Assistant with a background in security operations and safety monitoring. Experienced in remaining calm under pressure, responding to emergencies, and protecting the well-being of others. Bringing strong observation skills, compassion and teamwork to support quality care in a healthcare environment.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Dock Master
Sunstates Security
Charlotte, NC
01.2024 - Current
- Monitored alarms, CCTV, and access control systems, ensuring safety and well-being of staff and visitors.
- Responded quickly to emergency situations, providing assistance and contacting medical personnel.
- Assisted individuals in stressful situations with professionalism and compassion.
- Provided customer service and support to staff and patrons, effectively enforcing rules.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Used a computer and job-related software to access, modify, or output information.
Security
Securitas Security Services
Charlotte, NC
03.2021 - 01.2024
- Ensured compliance with corporate security policies through diligent execution of daily tasks, fostering a culture of accountability.
- Maintained the security of personnel and executive parking through in-depth security searches and patrols.
- Monitored security cameras to ensure safety of premises.
- Maintained detailed incident and activity reports to support informed decision-making and enhance security operations.
- Processed and distributed security badges to verified personnel at the entrance.
- Trained new personnel in security protocols to enhance team readiness and compliance with safety standards.
Education
Certified Nursing Assistant Training Program -
Urban League of Central Carolina
Charlotte, NC06-2025
High School Diploma -
Central Piedmont Community College
Charlotte, NC12-2024
Skills
- CCTV monitoring
- Surveillance techniques
- Emergency Response
- Vehicle Inspection
- Documentation & Reporting
- Task Prioritization
- Problem-Solving
- Team Collaboration
- Customer Service
- Conflict Resolution
- Communication Skills
- Physical Stamina
Certification
CPR & First Aid Certified, American Heart Association
Timeline
Dock Master
Sunstates Security
01.2024 - Current
Security
Securitas Security Services
03.2021 - 01.2024
Certified Nursing Assistant Training Program -
Urban League of Central Carolina
High School Diploma -
Central Piedmont Community College