ANDREA SOLLNER
Fort Worth
Summary
Bilingual supply chain and operations professional with hands-on experience in manufacturing environments supporting material flow, inventory reporting, and production operations. Proven ability to coordinate cross-functionally with production, warehouse, scheduling, quality, and logistics teams to ensure on-time delivery of materials. Currently pursuing formal training in Supply Chain Management with strong interest in material expediting, production planning, and inventory control.
Overview
9
9
years of professional experience
Work History
Customer Service Agent - Manufacturing
Bana Inc.
Fort Worth
10.2024 - Current
- Support material flow and production operations by processing customer orders and generating weekly inventory and shortage reports used for production planning.
- Coordinate daily with production, warehouse, scheduling, logistics, and quality teams to resolve material availability, shipment delays, and order discrepancies.
- Generate and manage shipping and material documentation including ASNs, COAs, picking lists, placards, and shipment manifests.
- Assist with inventory tracking and reconciliation activities to prevent stockouts and ensure on-time delivery of materials.
- Escalate material and order issues and collaborate cross-functionally to meet production schedules and customer requirements.
Tariff Premium Desk - Reservation Representative
American Airlines
Irving
01.2023 - 03.2024
- Supported complex, time-sensitive operations by calculating and validating fares for domestic and international itineraries.
- Interpreted and applied operational rules, policies, and system data with high accuracy in a regulated environment.
- Communicated discrepancies and system issues to technical support teams to ensure compliance and resolution.
International Sales - Reservation Representative
American Airlines
Remote
08.2022 - 12.2022
- Supported high-tier international customers by managing booking modifications, ticketing, and system updates.
- Operated in fast-paced, deadline-driven environments requiring multitasking, prioritization, and problem resolution.
Customer Service Agent
Envoy Air
DFW Airport
03.2022 - 08.2022
- Supported airport and cargo operations including passenger check-in, cargo acceptance, and compliance with international travel regulations.
- Assisted with aircraft dispatch coordination and resolved operational issues under strict time constraints.
Team Member Associate I
Amazon
Fort Worth
11.2019 - 02.2022
- Supported warehouse, dock, and shipping operations by verifying, packing, labeling, and staging materials with high accuracy.
- Maintained compliance with inventory handling procedures, shipping standards, and safety requirements in a high-volume distribution environment.
Assistant Project Manager
Construcciones, Ventas y Servicios Brianna SAC
Peru
12.2016 - 10.2018
- Supported construction project planning through material tracking, documentation, and coordination with vendors and labor teams.
- Assisted in managing schedules, materials, and deliverables to meet project timelines.
Education
Bachelor of Architecture -
Universidad Privada Antenor Orrego
Peru06.2018
Skills
- Material Expediting & Coordination
- Inventory Control & Shortage Reporting
- Production & Shipping Support
- Stock Transfers & Shipping Documentation
- Bill of Materials (BOM) – Exposure
- ERP Systems (SAP – Basic)
- Cross-Functional Communication
- Data Tracking & Documentation
- Microsoft Excel, Outlook
Training
Supply Chain Management Specialization, In Progress, Rutgers - The State University of New Jersey (Coursera), Focus areas: Inventory Management, Logistics, Production Planning, Supply Chain Operations
Languages
- Spanish
- English
Personal Information
Citizenship: U.S. Citizen
Timeline
Customer Service Agent - Manufacturing
Bana Inc.
10.2024 - Current
Tariff Premium Desk - Reservation Representative
American Airlines
01.2023 - 03.2024
International Sales - Reservation Representative
American Airlines
08.2022 - 12.2022
Customer Service Agent
Envoy Air
03.2022 - 08.2022
Team Member Associate I
Amazon
11.2019 - 02.2022
Assistant Project Manager
Construcciones, Ventas y Servicios Brianna SAC
12.2016 - 10.2018
Bachelor of Architecture -
Universidad Privada Antenor Orrego