Overview
Work History
Education
Skills
Timeline
Generic

Andrea Talavera

Chicago,IL

Overview

4
4
years of professional experience

Work History

TAP Supervisor

Victoria's Secret & PINK
11.2022 - Current
  • Open and closed the store (key carrier)
  • Preparing the day with a Daily Plan , RFID and opening registers.
  • Daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Observing Associates and managers to make daily written observations and speak to them about it at the end of their shift or day.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Sales Associate

Jazmin's Flowers
04.2019 - Current
  • Performed daily cash register opening and closing functions (key carrier) .
  • Pack and warped all completed arrangements of the day for secure delivery.
  • Created custom flower arrangements for in-store customers.
  • Provided customers with care directions for flower arrangements.
  • Developed positive relationships with clients and vendors to boost business and trust.
  • Placed floral arrangements in refrigerated cases and arranged fixtures for display .

Sales Associate

Victoria's Secret & PINK
05.2021 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Phone Sales Representative

Boost Moblie
08.2020 - 04.2021
  • Open and closed while following the procedures of the store. (Key carrier)
  • Completed daily cold calling and outreach to build sales pipeline.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Memorized in-store promotions and special offers to be able to quickly help customers needs.
  • Kept tract of all current and incoming inventory daily.
  • Broke down objections using friendly and persuasive strategies.
  • Maintained and recorded customers information in our system .

Education

High School Diploma -

Instituto Justice And Leadership Academy
Chicago, IL
06.2020

Skills

  • Cash Handling
  • Bilingual
  • Multitasking
  • Adaptability
  • Problem solving
  • Flexible Hours

Timeline

TAP Supervisor

Victoria's Secret & PINK
11.2022 - Current

Sales Associate

Victoria's Secret & PINK
05.2021 - 11.2022

Phone Sales Representative

Boost Moblie
08.2020 - 04.2021

Sales Associate

Jazmin's Flowers
04.2019 - Current

High School Diploma -

Instituto Justice And Leadership Academy

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Andrea Talavera