ANDREA THOMPSON
Olympia
Summary
Results-driven Sales and Account Manager with a strong focus on communication and process management. Demonstrates proficiency in various computer applications and technology, effectively managing multiple projects in high-pressure environments. Proven track record of building and maintaining professional relationships through exceptional service and care. Committed to delivering practical, business-oriented solutions that address client needs.
Overview
21
21
years of professional experience
Work History
Business Development Manager, South Seattle Territory
Hydrafacial
Olympia
04.2021 - Current
- Achieved 123% of sales quota in 2021, demonstrating exceptional performance.
- Managed second system and trade-up capital opportunities.
- Organized and implemented events to boost business and revenue with accounts emphasizing sell-in and sell-through.
- Coached teams on integrating Hydrafacial into existing business operations.
- Planned and executed business practices to drive revenue growth through collaborative meetings.
- Facilitated engagement of estheticians through Hydrafacial online certifications and educational classes.
- Managed and expanded territory for $2M business accounts.
- Facilitate training sessions for owners and esthetician teams.
Internal Salon Development Partner, West Region
AVEDA, Estee Lauder Companies
Olympia
09.2017 - 04.2021
- Spearheaded creation of virtual sales role targeting internal accounts with growth potential.
- Implemented content creation and deployment schedule for nationwide sales team.
- Boosted regional engagement through strategic social media management.
- Drove account growth exclusively through virtual methods by leveraging cyber tools and apps.
- Oversaw western region, covering 14 states, for internal account base exceeding 350.
- Mitigated volume loss in high-revenue areas by providing temporary coverage during staff absences.
- Provided training to new and temporary sales reps in the West region for effective transition.
- Facilitated digital workshops for salon staff development.
Salon Development Partner
AVEDA, Estee Lauder Companies
Waterloo
06.2014 - 09.2017
- Managed $2M territory, consistently meeting annual sales targets.
- Coordinated educational initiatives across Eastern Iowa region.
- Leveraged educational resources, courses, and experts to enhance territory engagement.
- Opened new accounts annually, enhancing brand visibility and maintaining healthy accounts.
Career Placement Coordinator
Aveda Institute Des Moines
West Des Moines
07.2011 - 06.2014
- Independently handled student placement processes adhering to NACCAS standards.
- Monitored student progress in retail sales for enhanced post-graduation preparedness.
- Consistently maintained placement rates exceeding industry standards.
- Coordinated bi-annual graduation ceremonies and career fairs.
- Led sessions on enhancing skills in communication, resume crafting, and interview techniques.
Administrative Support
Avadyne Health
Urbandale
12.2007 - 07.2011
- Assisted office managers with special projects and interview processes.
- Facilitated integration of advanced system for documentation and management.
- Conducted applicant interviews to assess qualifications.
- Facilitated communication between hospital clients and office for accounts receivable.
Insurance Specialist
Avadyne Health
Urbandale
06.2007 - 12.2007
- Oversaw third party hospital insurance claims.
- Facilitated communication between hospital and insurance companies for claim resolution.
- Conducted training sessions for colleagues on specific hospital systems.
Patient Registration Representative
Sartori Hospital
Cedar Falls
08.2006 - 05.2007
- Managed patient registration and administrative duties in a medical setting.
Estee Lauder Counter Manager
Von Maur
Cedar Falls
09.2004 - 08.2006
- Oversaw corporate business objectives for Estee Lauder in department store.
- Guided part-time associates in mastering product knowledge.
- Coordinated and delivered bi-annual Free Gift with Purchase events, contributing significantly to yearly sales objectives.
Education
Bachelor of Arts - English
Oklahoma Wesleyan University
Bartlesville, OK12-2004
Skills
Project management
Sales planning
Account relationship development
Virtual presentation expertise
Strategic market evaluation
Revenue increase strategies
Effective communication
Organizing successful events
Strategic planning
Mentoring and coaching
CRM management
Effective sales presentations
Timeline
Business Development Manager, South Seattle Territory
Hydrafacial
04.2021 - Current
Internal Salon Development Partner, West Region
AVEDA, Estee Lauder Companies
09.2017 - 04.2021
Salon Development Partner
AVEDA, Estee Lauder Companies
06.2014 - 09.2017
Career Placement Coordinator
Aveda Institute Des Moines
07.2011 - 06.2014
Administrative Support
Avadyne Health
12.2007 - 07.2011
Insurance Specialist
Avadyne Health
06.2007 - 12.2007
Patient Registration Representative
Sartori Hospital
08.2006 - 05.2007
Estee Lauder Counter Manager
Von Maur
09.2004 - 08.2006
Bachelor of Arts - English
Oklahoma Wesleyan University