ANDREA TOLEDO
Universal City,TX
Overview
15
15
years of professional experience
Work History
Lead Toddler Teacher
The Pillars Christian Learning Center
03.2023 - Current
- Organize and lead activities according to a lesson plan with clear objectives designed to promote physical, mental, spiritual, and social development, such as games, arts and crafts, music, storytelling, creative play, and motor-skills activities.
- Relate to children with courtesy, respect, acceptance, and patience.
- Observe and evaluate children's performance, behavior, social development, and physical health.
- Establish and enforce rules for behavior and procedures for maintaining classroom safety and order.
- Adapt teaching methods and instructional materials to meet students' varying needs and interests.
- Attend to children's basic needs such as feeding, dressing, and changing their diapers.
- Meet with parents and guardians to discuss their children's progress and needs, determine their priorities, and suggest ways that they can promote learning and development.
- Complete annual training required by DFPS Licensing.
- Maintain Pediatric First Aid/CPR/AED certifications.
Inpatient Clinician I
Clarity Child Guidance Center
01.2022 - 09.2022
- Provide individual/family therapy for new admissions to inpatient units.
- Coordinate ongoing treatment with patient's family and Clarity medical staff.
- Provide group therapy to multiple inpatient and outpatient units - pediatric unit, girls' inpatient unit, boys' inpatient unit, high risk mixed inpatient unit, partial day mixed unit.
- Complete psychosocial assessments, treatment plans, discharge summaries, and session notes and complete and provide ongoing assessment via CASII/CGAS.
Care Counselor (Remote)
Cerebral Mental Health Services
12.2020 - 05.2021
- Conduct therapy visits with clients via video call and support the overall mental health of clients utilizing evidence-based practices.
- Track clients' follow ups and clinical outcomes, document session notes and include details regarding client progress and treatment recommendations.
- Coordinate care and support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
Medical Office Specialist
HCA - Hospital Corporation of America
10.2014 - 05.2020
- Check-in and check-out patients for appointments and verify demographic and insurance information, collect payments for co-pays as well as past-due amounts.
- Answer multiple telephone lines and document messages from patients, providers, pharmacies, hospitals, etc., forward calls appropriately and follow up on return calls.
- File, copy, and fax patient medical records and administrative files accordingly.
- Maintain First Aid/CPR/AED certifications.
- Schedule, cancel, reschedule, confirm, and track appointments.
Kids Klub & Summer Day Camp Counselor
College Station ISD
08.2012 - 06.2014
- Work with children ages three to ten years old in 'Junior Club.' (Average enrollment for 'Junior Club' for Kids Klub afterschool or Summer Day Camp was 50 to 70 children.)
- Portray a professional and positive attitude and use leadership qualities when interacting with children, coworkers, teachers, and parents.
- Be knowledgeable about, and adhere to, proper procedures and expectations set forth by DFPS.
- Plan, coordinate, and implement appropriately 'themed' activities for the children each day. Plans were required to have an enrichment component and were required to be approved by the program supervisor.
- Supervise groups of children in enrichment activities. Lead group games, art projects, specialized clubs (such as dance, karate, music, etc.) and other similar activities described in the weekly plans.
- Be committed, caring, and understanding to the children; be a positive role model for the children, influence children in a positive manner.
- Openly communicate with parents daily about their child's developmental progress, and if necessary, plan and implement a treatment plan to target a child's specific behavior.
- Maintain current certification in CPR and First Aid.
Administrative Assistant - Office of the Dean
Texas A&M - The Bush School of Government and Public Service
08.2010 - 12.2011
- Work at the front desk, answer multiple telephone lines and accurately document messages and forward calls appropriately.
- Greet visitors, students, professors, journalists, and members of George H. W. Bush's staff when arriving to the office of the Dean.
- Run errands for the assistant to the Dean, and maintain the cleanliness of the office and workroom.
- Work efficiently with all of Microsoft Office's programs, as well as Adobe Reader and Acrobat. Type letters for the Dean, and mail, fax, copy, and file documents, invitations, and office correspondence.
- Assist the Programs and Events Coordinator in arranging materials and refreshments for faculty meetings, and official school events.
- Required to pay close attention to detail, work quickly and efficiently, act on initiative when necessary, and maintain composure in a highly demanding workplace.
Group Therapy Instructor
Family Violence Prevention Services
08.2018 - 12.2018
- Plan and lead weekly group therapy sessions with a co-therapist with families that are experiencing or have experienced trauma in the form of domestic violence and/or separation.
- Facilitate therapeutic conversations between parents and their child(ren) following conclusion of structured lesson plan/discussion.
Visitation Supervisor
Guardian House
08.2017 - 06.2018
- Supervise court-ordered visitations between noncustodial parents and their child(ren).
- Be present at all times during the interaction between the parent and child(ren).
- Document observed interactions and conversations during the visit; however, do not record opinions or make recommendations.
- Responsible to intervene and re-direct the noncustodial parent if policies are not being followed.
- Help facilitate interactions and connections between the parent and child.
- Provide therapeutic dialog that helps foster the bond / relationship between parents and their child(ren).
Student Therapist Intern
Northside ISD - Driggers Elementary
08.2017 - 05.2018
- Provide counseling, therapy, and/or psychotherapy to individuals, couples, and families as appropriate, and provide or arrange for therapeutic interventions as appropriate for patients in a crisis situation.
- Complete psychosocial assessments, treatment plans, discharge summaries, and session notes on all assigned clients.
Behavioral Health Counselor
Health Texas Holy Cross Family Practice
06.2017 - 12.2017
- Provide free, confidential psychotherapy sessions to individuals referred by Dr. Michael Dominguez, specifically focusing on assisting individuals in processing/accepting their physical health conditions/diagnoses and how it impacts their mental health/wellbeing.
Student Therapist Intern
Haven for Hope
01.2018 - 05.2018
- Provide counseling, therapy, and/or psychotherapy to individuals, couples, and families residing at Haven for Hope and experiencing homelessness.
- Also provide and/or arrange for therapeutic interventions as appropriate for patients in a crisis situation.
Student Therapist Intern
Community Counseling Services - Our Lady of the Lake University
06.2017 - 12.2018
- Provide counseling, therapy, and/or psychotherapy to individuals, couples, and families as appropriate, as well as provide and/or arrange for therapeutic interventions as appropriate for patients in a crisis condition.
- Complete psychosocial assessments, treatment plans, discharge summaries, and session notes on all assigned clients.
Timeline
Lead Toddler Teacher
The Pillars Christian Learning Center
03.2023 - Current
Inpatient Clinician I
Clarity Child Guidance Center
01.2022 - 09.2022
Care Counselor (Remote)
Cerebral Mental Health Services
12.2020 - 05.2021
Group Therapy Instructor
Family Violence Prevention Services
08.2018 - 12.2018
Student Therapist Intern
Haven for Hope
01.2018 - 05.2018
Visitation Supervisor
Guardian House
08.2017 - 06.2018
Student Therapist Intern
Northside ISD - Driggers Elementary
08.2017 - 05.2018
Behavioral Health Counselor
Health Texas Holy Cross Family Practice
06.2017 - 12.2017
Student Therapist Intern
Community Counseling Services - Our Lady of the Lake University
06.2017 - 12.2018
Medical Office Specialist
HCA - Hospital Corporation of America
10.2014 - 05.2020
Kids Klub & Summer Day Camp Counselor
College Station ISD
08.2012 - 06.2014
Administrative Assistant - Office of the Dean
Texas A&M - The Bush School of Government and Public Service
08.2010 - 12.2011
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