Andrea Tommie
Security
Montgomery,AL
Summary
Responsible and proficient in handling money, dependable, and helping customers with any issues they may have. Excellent history of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Effective at working independently to manage customer service and or maintenance needs. Security-focused and diligent. Responds and acts appropriately to situational assessments, attentive and vigilant at all times. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
10
10
years of professional experience
Work History
Security Officer
Weiser Security
08.2023 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Examined doors, windows and gates to verify security.
Kiosk Team Member
Wind Creek Montgomery
08.2021 - 12.2022
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Resolved issues quickly to maintain productivity goals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Efficiently troubleshot and repaired kiosk equipment to peak performance.
- Performed maintenance duties and safely handled chemicals and solutions.
- Completed paperwork, recognizing discrepancies and promptly solving problems.
- Adhered to social distancing protocols and wore mask or face shield.
EVS Attendant
Wind Creek Montgomery
07.2019 - 08.2021
- Used chemicals to disinfect floors, counters and furniture.
- Followed safety standards when handling, mixing and storing hazardous chemicals.
- Cleaned, vacuumed and dusted all areas of casino floor to maintain organized, professional appearance for employees and clients.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily checklists throughout facilities.
Cashier
Walmart
11.2015 - 10.2016
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted over 50 customers per day.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Clewiston High School
Clewiston, FL05.2015
Skills
- Communication
- Writing
- Good listening skills
- Reading comprehension
- Customer assistance
- Merchandising
- Cash register operation
- Cash Handling
- General security skills
- Threat management
Timeline
Security Officer
Weiser Security
08.2023 - Current
Kiosk Team Member
Wind Creek Montgomery
08.2021 - 12.2022
EVS Attendant
Wind Creek Montgomery
07.2019 - 08.2021
Cashier
Walmart
11.2015 - 10.2016
High School Diploma -
Clewiston High School