Kiwandra Blakley
Fort Worth,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
9
9
years of professional experience
Work History
Security Officer
National Protective Services - Security Services Melbourne
Fort Worth, Texas
01.2024 - Current
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Assisted in the development and implementation of security policies and procedures.
- Operated communication systems between officers stationed throughout the facility.
- Responded to alarms and conducted investigations as required.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Investigated all reported incidents of theft or vandalism on premises.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Assisted with crowd control during large events held at the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Adhered to post orders while maintaining a visible presence around the property.
- Performed first aid and CPR when necessary during emergency situations.
- Enforced access control measures in accordance with established procedures.
Correctional Officer
Texas Justice Juvenile Department
Mart, Texas
08.2021 - 01.2024
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Sales Associate
Bank of America
Fort Worth, TX
06.2019 - 08.2021
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Tracked sales performance metrics to identify trends in market place.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
Associate
RaceTrac
Fort Worth , Texas
03.2016 - 06.2019
- Provided customer service support for inquiries, complaints, and returns.
- Built relationships with customers by providing friendly customer service.
- Collaborated with other departments to ensure successful product launches.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Store Manager
Metro by T-Mobile
Fort Worth, Texas
03.2016 - 06.2019
- Managed daily banking activities such as deposits and withdrawals.
- Implemented efficient systems for tracking stock movement.
- Performed regular price checks to ensure competitive pricing.
- Prepared monthly reports on sales figures, expenses, profits.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Organized promotional events to increase product awareness.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ08-2026
High School Diploma -
O.D Watt High School
Fort Worth, TX08-2009
Skills
- Verbal communication
- Excellent communication
- Communication
- Cultural awareness
- Networking
- Customer relations
- Microsoft Word
- Microsoft office
- Troubleshooting
- Computer skills
- Task prioritization
- Calm under pressure
- Attention to detail
- Evidence analysis
- Juvenile justice
- Data collection
- Policy analysis
- Crime prevention
- Legal ethics
- Criminal law
- Leadership
- Basic math
- Critical thinking
- Analytical thinking
- Social perceptiveness
- Time management
- Organization
- Friendly, positive attitude
- Supervision and leadership
- Problem-solving
- Multitasking
- Decision-making
- Investigative skills
- Self-defense techniques
- Human relations
- Evidence collection and evaluation
- Dispatch
- Crime prevention strategies
- Crime prevention models
- Strategic thinking
- Flexible strategic thinking
- Strategic thinking capacity
- Problem resolution
- Collaboration
- Team management
- Organization and time management
- Organizational skills
- Customer service
- Courtroom procedures
- Court processes
- Schedule management
- Data entry
- Filing systems
Awards
- national honor society of leadership and success
- national honor society of collegiate scholars
- Deans for years of 2022, 2023 and 2024
Timeline
Security Officer
National Protective Services - Security Services Melbourne
01.2024 - Current
Correctional Officer
Texas Justice Juvenile Department
08.2021 - 01.2024
Sales Associate
Bank of America
06.2019 - 08.2021
Associate
RaceTrac
03.2016 - 06.2019
Store Manager
Metro by T-Mobile
03.2016 - 06.2019
Bachelor of Science - Criminal Justice
University of Phoenix
High School Diploma -
O.D Watt High School
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