Overview
Work History
Skills
Languages
Timeline
Generic

Andrea Torres

Desert Hot Springs,CA

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Target Ulta
07.2023 - Current
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and updated databases to handle customer data.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Ensuring the floor is set full with the right product, accurately priced and signed on the salesfloor with the right sizes, styles, and colors

Baker

Dunkin' Donuts
08.2022 - 06.2023
  • Replenished bakery items in display cases.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Prepared frostings and other toppings for donuts and pastries.
  • Prepared dough for variety of pastries, donuts.
  • Produced consistently high-quality baked goods for customers.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Kept workstation and area around workstation neat and clean.

Skills

  • Transaction Processing
  • Client Relations
  • System implementation
  • Retail Store Operations
  • Merchandising understanding
  • Attention to Detail

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Customer Service Representative

Target Ulta
07.2023 - Current

Baker

Dunkin' Donuts
08.2022 - 06.2023

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Andrea Torres