Andrea Torres Morales
Chicago,IL
Summary
Dynamic and detail-oriented professional with experience at Starbucks, excelling in hospitality and customer service. Proven ability to enhance patient flow through effective time management and problem-solving skills during an internship at Humboldt Park Health. Bilingual in English and Spanish, fostering positive interactions and teamwork in fast-paced environments.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Prepared and served a variety of coffee beverages to customer specifications.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted customers in selecting products, providing knowledgeable recommendations based on preferences.
- Collaborated with team members to meet high-volume demand during peak hours.
- Engaged with customers, fostering a welcoming atmosphere that encourages repeat business.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Internship
Humboldt Park Health
06.2021 - 08.2021
- Streamlined appointment scheduling processes, enhancing overall patient flow and satisfaction.
- Supported data entry into electronic health records, maintaining accuracy and confidentiality of sensitive information.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to positive work environment by actively participating in team-building activities.
Education
High School Diploma -
Saint Xavier University
Chicago, IL05-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Adaptive and creative
- Decision-making
- Hospitality service expertise
- Fluent in both English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
08.2023 - Current
Internship
Humboldt Park Health
06.2021 - 08.2021
High School Diploma -
Saint Xavier University