Andrea Treddenbarger
Richland,WA
Summary
Experienced front desk receptionist and billing clerk. I have gained skills such as customer service, scheduling, answering phones, filing, inventory, and processing paperwork. As a billing clerk I am able to do accounts receivable, invoicing, collection, money handling, and data entry. I find attention to detail adds a boost to all of these skills.
Overview
2026
2026
years of professional experience
Work History
Billing Clerk/Front Desk Receptionist
Christensen King PC
Richland, WA
02.2014 - 05.2025
- Managed invoicing process, ensuring timely billing and accurate records.
- Improved customer satisfaction through timely resolution of billing inquiries and disputes.
- Facilitated timely payments from clients by maintaining clear communication.
- Developed strong relationships with clients through professional communication, fostering trust in the company's ability to manage their account needs effectively.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Utilized multi-line phone systems to handle high call volumes and enhance communication efficiency.
- Developed and maintained organized filing systems for client records and correspondence.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Cashier
7-11
2411 George Washington Way
2005 - 2006
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Managed cash register operations, ensuring accurate cash handling and balancing at shift end.
- Assisted in training new cashiers on operational procedures and customer service standards.
Education
Medical Billing And Coding
AAPC
Salt Lake City, UT07-2026
Skills
- Data entry proficiency
- Invoice processing
- Customer service
- Telephone skills
- Appointment scheduling
- File management
- Document management
- Front desk operations
- Payment transactions
- Collections duties
- Customer/Client relations
Timeline
Billing Clerk/Front Desk Receptionist
Christensen King PC
02.2014 - 05.2025
Cashier
7-11
2005 - 2006
Medical Billing And Coding
AAPC