ANDREA TRONSON
Minot,USA
Summary
Results-driven professional providing executive support and leadership in business operations. Proven ability to manage multiple priorities with a focus on detail and efficiency. Expertise includes office management, accounting, benefit packages, and contract management. Acknowledged for outstanding customer service and effective team collaboration.
Overview
15
15
years of professional experience
Work History
Business Manager
Minot Family YMCA
Minot, North Dakota
09.2024 - 01.2026
- Develops, implements and manages all functions of accounting and business operations, ensuring legal and audit requirements are met and best practices and maximum efficiency are obtained
- Implements appropriate systems and internal controls to adequately safeguard the YMCA's finances.
- Maintains, manages, and records the purchasing of supplies and equipment.
- Recruits, trains, and supervises full-time exempt directors in the areas of Membership, Business Administration, and Youth Development
- Oversees the development of the annual operating budget
- Responsible for daily cash reports and deposits
- Assists in the development of appropriate fundraising policies and procedures for the association
- Works in conjunction with other staff in implementing members, program participant, and employee onboarding initiatives
- Monitors financial operations by reviewing and preparing month end and yearly reports for outside filing
- Oversees and certifies all information for annual audit
- Maintain a working knowledge of the YMCA rules, policies, and emergency procedures and act as a point of contact for the facility during emergency situations
- Responsible for new hire onboarding, employee benefits, retirement plan, and YMCA policies paperwork.
- Yearly contracts with health insurance plans and benefits
- Bi-weekly input and managing of retirement plans
- Record and notify employees when trainings are needed, and schedule them.
- Filing of all employee records and cataloging when employment ended
Public Program Manager
Roosevelt Park Zoo
Minot, North Dakota
03.2019 - 09.2024
- Oversee the day-to-day operations of the Guest Service Staff
- Prepares and deposits monies from revenue centers of zoo including reporting of financial activities
- Primary contact for zoo rentals
- Budget goods in Gift Shop, Concessions, Office, and Zoo grounds
- Hire, trains, supervises, and monitors the performance of personnel
- Assists groups in organizing special events conducted onsite at the Zoo's facilities
- Design and develop on-site educational signage
- Grant writing and follow thru of grants
- Recruit, develop and coordinate internship program
- Serve as a representative of the zoo to engage visitors, seasonal staff, interns, volunteers and members of our community in various activities helping to further the zoo's mission and role in our community
- Work with GMZS board members to achieve goals of the Roosevelt Park Zoo whether during special events or through general activities
- Provide aid, as needed, in planning, coordinating, and executing all GMZS special events
- Follow and educate the public on AZA and SSP standards within the zoo
- Serve on the Animal Well Fare, Conservation, and Safety Board at the zoo
- Member/Volunteer in several Service Clubs/Events in Minot and the Surrey Area
- Kulture City trainer for Roosevelt Park Zoo
Program Supervisor
REM
Minot, North Dakota
10.2018 - 03.2019
- Oversee the day-to-day operation of the program
- Lead services within a designated service or program
- Supervise daily activities, coordinate the activities
- Schedule each individual with staff
- Provide direct care and support to assigned individuals
- Provide input and feedback in hiring, disciplinary, and firing decision with HR
- Responsible for ensuring that onboard, orientation and ongoing training is delivered
- Fill-out and stay compliant with state paperwork and compliance rules
Substitute Teacher
Belt Public School
Belt, Montana
09.2017 - 06.2018
- I was able to work with students from Pre-Kindergarten to Seniors in High School
- Mentor, tutored, and instructed students in need of additional support
- Utilized prearranged lesson plans for existing classes
- Promoted learning by leveraging a range of traditional and modern strategies
Owner
Allegra
Great Falls, Montana
12.2010 - 06.2018
- Provided consistent, timely, and accurate customer service and information to fulfill each client's individual printing and marketing needs on time and within budget requirements
- Analyzed cost and revenues to project future trends
- Successfully managed a production, graphic, and sales team
- Confirmed that appropriate changes were made to resolve customers problems when they would arise
- Provide excellent customer service to clients regularly, to ensure satisfaction
- Provide training on a regular basis
- Assisted in supervision, production, paperwork, audits, and inventory
- Provide daily reports
- Work to reduce working paid hours while preserving production rates
- Member of several Community Associations
- Homebuilders Association of Great Falls
- Great Falls Ad Club
- Great Falls Chamber of Commerce
- Leadership Great Falls
- Biz to Biz
- Children's Museum of Montana
- University of Great Falls President's Club
- Boy and Girls Club
Education
HIGH SCHOOL DIPLOMA - GENERAL STUDIES
ROLETTE PUBLIC SCHOOL
Rolette, North DakotaASSOCIATE OF ART - CRIMINAL JUSTICE
BISMARCK STATE COLLEGE
Bismarck, North DakotaSkills
- Well Organized
- Fast learner
- Easily adapt to new surroundings
- Strong motivation to succeed
- Great other people first mentality
- Dependable
- Budget management
- Accounting principles
- Customer relationship management
- Team supervision
- Conflict resolution
- Employee training
- Documentation proficiency
- Team building and leadership
- Policy implementation
Timeline
Business Manager
Minot Family YMCA
09.2024 - 01.2026
Public Program Manager
Roosevelt Park Zoo
03.2019 - 09.2024
Program Supervisor
REM
10.2018 - 03.2019
Substitute Teacher
Belt Public School
09.2017 - 06.2018
Owner
Allegra
12.2010 - 06.2018
HIGH SCHOOL DIPLOMA - GENERAL STUDIES
ROLETTE PUBLIC SCHOOL
ASSOCIATE OF ART - CRIMINAL JUSTICE
BISMARCK STATE COLLEGE