Andrea Valdes Granado
Homestead,Fl
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Attentive and prepared professional dedicated to practice growth and stability. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Processor
Michael A. Ruiz P. A. Personal Injury Law Firm
Miami, FL
06.2023 - 10.2023
- Handled telephone calls, maintained knowledge on case status by reviewing relevant records and reporting back to clients; entered data in one drive to keep records of case updates and information; answered phone calls, provided information to callers, and connected callers to appropriate personnel; managed customer complaints and rectified issues; maintained my workspace cleanliness and organized to increase productivity.
- Performed data entry into computer systems for record keeping purposes.
- Assisted customers with inquiries and resolved any customer complaints or discrepancies.
Dental Assistant
Robert Morgan Dental Clinic
Miami, FL
08.2021 - 08.2022
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Kept track of treatment information in patient records.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Dental Assistant
Silver Palms Dentistry
Homestead, FL
04.2022 - 07.2022
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Laid out dental instruments and equipment before procedures.
- Documented patient records with procedures performed and added notes taken to charts.
- Kept track of treatment information in patient records.
- Updated patient records with new data and treatment information.
- Took medical and dental history and recorded vital signs of patients.
Education
Dental Assisting Certificate -
Robert Morgan Educational Center and Technical College
08.2022
High School Diploma -
South Dade Senior High School
07.2019
Skills
- Bilingual: fluent in English and Spanish
- Phone Etiquette
- Teamwork
- Quick learner
- Experience with Eaglesoft
- Record Filing
- Dental Charting
- Punctual And Reliable
- Procedural Assistance
- Infection Control Maintenance
- Instrument Sterilization
- Exam Room Setups
- Treatment Room Breakdown
- Knowledge Of Dental Terminology
- HIPPA Compliance
- OSHA And Infection Control Adherence
Certification
- EFDA FL
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Case Processor
Michael A. Ruiz P. A. Personal Injury Law Firm
06.2023 - 10.2023
Dental Assistant
Silver Palms Dentistry
04.2022 - 07.2022
Dental Assistant
Robert Morgan Dental Clinic
08.2021 - 08.2022
Dental Assisting Certificate -
Robert Morgan Educational Center and Technical College
High School Diploma -
South Dade Senior High School
- EFDA FL
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