Andrea Valdez
Rosemead,California
Summary
Positive and upbeat team member makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Team Member
Chick-fil-A
Monterey Park, CA
01.2024 - 07.2024
- Received, processed, and stocked merchandise in accordance with store policies.
- Collaborated with team members to maximize productivity and efficiency.
- Operated cash registers to process payments from customers.
- Resolved customer issues promptly in a professional manner.
- Provided customer service support to ensure satisfaction.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Birthday Party Hostess/Team Trainer
Chuck E Cheese
Pasadena, CA
04.2022 - 02.2023
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Provided information about the event's activities and assisted guests with any questions or concerns.
- Planned and organized party activities based on participant preferences and requests.
- Assisted in setting up decorations, food tables, and other areas for the party.
- Greeted guests upon their arrival and ensured they were comfortable, as well as promoting positive and memorable experiences
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Volunteer
Alta Loma Animal Hospital
Rancho Cucamonga, CA
09.2022 - 11.2022
- Responded quickly to any emergency situations involving animals while adhering to safety protocols.
- Followed precise feeding instructions and schedules for animals under care.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Provided animal care and enrichment, including cleaning of enclosures and providing food and water.
- Understood and followed oral and written directions.
Volunteer
Boys and Girls Club
Monterey, CA
11.2019 - 03.2020
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Encouraged people to be active in community through organizational events and projects.
- Assisted in quickly and efficiently serving children lunch and/or snacks
- Assisted with facilities maintenance, basic cleaning and trash removal.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
San Gabriel Mission High School
San Gabriel, CA05.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Greeting and Seating
- Attention to Detail
- Special Request Accommodations
- Guest Service
- Effective Multitasking
- Public Speaking and Performing
- Event Preparation
- Party Scheduling
- Time management skills
Timeline
Team Member
Chick-fil-A
01.2024 - 07.2024
Volunteer
Alta Loma Animal Hospital
09.2022 - 11.2022
Birthday Party Hostess/Team Trainer
Chuck E Cheese
04.2022 - 02.2023
Volunteer
Boys and Girls Club
11.2019 - 03.2020
San Gabriel Mission High School