Andrea Valdez

• Conducted outbound calls to promote reservation services effectively.
• Engaged customers at point of sale with friendly communication. with clear communication and friendly demeanor.
• Managed customer databases using CRM software for accurate record-keeping.

. Greet guest and provide friendly professional, professional table side service .

Managed reservations, waitlist, and phone payments to streamline guest seating and optimize service flow.

Facilitated communication between team members and guests, improving service quality and guest satisfaction.

Assisted guests with seating arrangements.

. Processed payments with precision to ensure accurate financial transactions.

• Attended to guests, providing friendly and professional customer service to enhance their bowling experience
• Managed reservations and scheduling for bowling lanes effectively.
• Assisted customers with lane selection and equipment usage.
• Maintained cleanliness and organization of bowling area and rental equipment.
• Handled payments to ensure accurate transactions.