Andrea Valle
Brownsville,TX
Summary
Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.
Overview
2
2
years of professional experience
Work History
Associate Banker
JPMorgan Chase
04.2023 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Teller
Security First Credit Union
06.2022 - 03.2023
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
BBA - Internal Business
University of Rio Grande Valley
Brownsville, TX05.2024
Skills
- Banking regulations
- Analytical thinking
- Bilingual
- Relationship building
- Community Relations
- Sales proficiency
Timeline
Associate Banker
JPMorgan Chase
04.2023 - Current
Teller
Security First Credit Union
06.2022 - 03.2023
BBA - Internal Business
University of Rio Grande Valley