Andrea Vasquez
South Houston,TX
Summary
Hardworking and detail-oriented store manager with two years of experience leading retail teams and ensuring operational excellence. Skilled in driving sales, training staff, and providing top-tier customer service. Quick to adapt to new challenges and environments, with a focus on creating a positive, productive store atmosphere.
Overview
5
5
years of professional experience
Work History
Store Manager I
Vape City
South Houston, TX
09.2022 - Current
- Established customer service standards and monitored staff compliance.
- Managed inventory processes, including refunds, returns, and product sales.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Assistant Store Leader
Miss A
Webster, Texas
08.2024 - 01.2025
- Assisted customers with product selection based on their individual needs.
- Monitored store operations ensuring compliance with company policies and procedures.
- Reviewed merchandise displays regularly to ensure proper placement of products according to company standards.
- Resolved customer complaints in a professional manner.
- Developed and implemented effective customer service policies and procedures.
Cashier/Sales Associate
Foodtown
South Houston, TX
07.2020 - 09.2021
- Efficiently scanned and bagged groceries to ensure quick and accurate customer transactions
- Managed cash transactions and operated POS system with precision
- Provided exceptional customer service by greeting and assisting customers throughout their shopping experience
- Maintained cleanliness and organization of checkout area
Education
Associates degree - Sonography
San Jacinto Community College
Pasadena, TX05-2028
Skills
- Customer service
- Communication skills
- Computer skills
- Supervising experience
- Organizational skills
- Sales
- Time management
- Professionalism and courtesy
- Friendly and positive
- Work Planning and Prioritization
Affiliations
- Drawing
- photography
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Assistant Store Leader
Miss A
08.2024 - 01.2025
Store Manager I
Vape City
09.2022 - Current
Cashier/Sales Associate
Foodtown
07.2020 - 09.2021
Associates degree - Sonography
San Jacinto Community College
Similar Profiles
Carlos AlmerallaCarlos Almeralla
Sales Associate at Vape CitySales Associate at Vape City
Kelly PageKelly Page
Sales Assistant at Vape CitySales Assistant at Vape City
Jasalyn RiveraJasalyn Rivera
Sales Associate at Vape CitySales Associate at Vape City
Rudy CosgroveRudy Cosgrove
Operations Supervisor at Republic ServicesOperations Supervisor at Republic Services
Natalie MorrisNatalie Morris
Direct Care Staff at Forgotten AngelsDirect Care Staff at Forgotten Angels