Andrea Vega
Glendale,AZ
Summary
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Carniceria Sahuayo
06.2021 - Current
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Nursing
Arizona State University
Tempe, AZ05.2027
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Positive Attitude
- Flexible Schedule
Timeline
Cashier Team Lead
Carniceria Sahuayo
06.2021 - Current
No Degree - Nursing
Arizona State University
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