Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Donation Manager
Missions Door
Denver
04.2023 - Current
Achieved successful client outcomes by identifying and addressing their unique needs and goals.
Stayed informed on industry developments and market trends to gain competitive advantage.
Networked with other professionals and organizations to expand contacts and opportunities.
Streamlined donation processes for improved efficiency and a more user-friendly experience.
Monitored donation allocation accuracy across different programs and departments within the organization.
Managed donor database, ensuring accurate record-keeping and timely reporting of key metrics.
Operations Coordinator
Olive Branch Counseling & Training
San Antonio
01.2022 - 01.2023
Review and rewriting of all employee, and client contracts
Boosted productivity by establishing effective communication channels between departments.
Maximized resource utilization by monitoring staff schedules and allocating tasks.
Streamlined operations by implementing efficient processes and procedures.
Provided direction and guidance to internal teams in order to achieve targets.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Assisted in talent acquisition efforts such as job postings creation, interviews scheduling or onboarding tasks.
Analyzed department metrics and performance and reported findings to management.
NAC Facility Manager
Northside ISD
San Antonio
01.2021 - 01.2022
Evaluated facility operations and personnel for safety and health regulations compliance.
Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
Completed daily walk-through of property and verified aesthetically pleasing environment with fully functioning equipment and amenities.
Monitored room availability closely, optimizing occupancy rates by adjusting bookings as needed.
Founder/ Executive Dorector
Sisterhood of Salvation, Inc.
Denver, CO
05.2009 - 12.2016
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Established a successful business by identifying market needs and developing innovative solutions.
Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Led the strategic planning process to define business goals and ensure alignment across all departments.
Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
Secured funding for company growth through investor relations and networking activities.
Created organization's mission and vision statements for use by employees.
Created succession plans to provide continuity of operations during leadership transitions.
Education
Master of Science in Psychology - Life Coaching
Grand Canyon University
Phoenix, AZ
06.2022
Certificate in Life Coaching -
Grand Canyon University
Phoenix, AZ
12.2021
Bachelor of Science in Behavioral Health Science - Family Dynamics