Anthony Capuano
Cape May Court House,NJ
Summary
With a proven track record at ARC of Cape May County Thrift Store, I excel in donor relations and critical thinking, enhancing donor retention and streamlining donation processes. My background in security further showcases my ability to ensure safety and maintain order, underpinning my strong organizational and communication skills.
Overview
8
8
years of professional experience
Work History
Donation Manager
ARC of Cape May County Thrift Store
04.2022 - Current
- Created comprehensive annual reports showcasing the organization''s achievements, financial status, and future plans as an effective tool in engaging donors at various giving levels.
- Facilitated strategic planning sessions focused on enhancing donation management processes within the organization.
- Increased donor retention by implementing personalized communication strategies and regular followups.
- Maintained a running schedule of furniture pickups and ensured all donors were attended to in a timely manner.
- Create schedules for the associates of the store while making sure to not leave any gaps while ensuring everyone had their due time off.
- Ensure all donations taken in under my supervision met the quality standards of the store.
- Maintain mileage records for the 16 foot box truck used to pick up furniture donations
- Correspond with other members of our organization to make group home transfers for individuals in the ARC's care simple and problem free.
- Open and close the store 5-6 days a week
- Keeping check on change and organizing bank runs when change supplies run low.
- Help customers with questions they have while shopping
Bouncer
Oar House Pub and Grill
06.2021 - 07.2023
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Called police to report criminal acts.
- Ejected unruly patrons from premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
Bouncer
La Costa Lounge
06.2017 - 06.2021
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ejected unruly patrons from premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
- Patrolled exterior and interior of premises.
Education
High School Diploma -
Cape May County Technical Highschool
Cape May Court House, NJ06-2013
Skills
- Nonprofit experience
- Donor relations
- Fundraising expertise
- Business goal management
- Quality control
- Staff training
- Performance monitoring
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Critical thinking
- Organizational skills
Timeline
Donation Manager
ARC of Cape May County Thrift Store
04.2022 - Current
Bouncer
Oar House Pub and Grill
06.2021 - 07.2023
Bouncer
La Costa Lounge
06.2017 - 06.2021
High School Diploma -
Cape May County Technical Highschool
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