Andrea Veium Estrada
Southwick,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Retail Stock Associate
ocean state job lot
Southwick, MA
10.2020 - Current
- Checked expiration dates of products to ensure freshness.
- Executed price changes on store items as directed by management.
- Verified that all merchandise was correctly priced and labeled.
- Replenished supplies such as bags, tags, tissue paper, when needed.
- Assisted with setting up displays for new or seasonal merchandise.
- Adhered to company policies regarding loss prevention procedures.
- Maintained inventory levels by restocking shelves and rotating stock.
- Provided excellent customer service in a friendly, courteous manner.
- Assisted customers with product selection and answered questions regarding products.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Commercial Cleaner
Service Masters Inc
Madison, WI
07.2015 - 09.2020
- Prepared rooms for events by setting up chairs and tables in an orderly fashion.
- Provided exceptional customer service while interacting with clients in a professional manner.
- Dust furniture, walls, machines and equipment.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Reported any damages or malfunctions observed while performing duties to supervisor.
- Removed trash from bins and disposed of it properly according to regulations.
- Maintained janitorial closets stocked with supplies for daily use.
- Replenished supply of hand soap, paper towels, and other consumables.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Mixed water and detergents in containers to prepare cleaning solutions, according to specifications.
- Executed routine cleaning duties for a range of commercial buildings.
Stocker
Target
Sturgeon Bay, WI
05.2010 - 09.2012
- Arranged merchandise in an attractive manner to promote sales.
- Received and processed incoming shipments of merchandise.
- Inspected stock for damage or defects and reported issues to management.
- Provided customer service by answering questions about product location, price and availability.
- Replenished items to maintain stock availability.
- Faced products on shelves and displays to meet company policies.
- Lifted materials of varied weights on regular basis.
Sales Associate
bc aquamassage
Madison, WI
10.2004 - 04.2007
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
East High School
Madison, WI06-1990
Skills
- Dependable and reliable
- POS system knowledge
- Stock replenishment
- Stock Rotation
- Sales Support
- Customer Service
Accomplishments
- received employee of the month from multiple jobs and have written employer references.
Timeline
Retail Stock Associate
ocean state job lot
10.2020 - Current
Commercial Cleaner
Service Masters Inc
07.2015 - 09.2020
Stocker
Target
05.2010 - 09.2012
Sales Associate
bc aquamassage
10.2004 - 04.2007
High School Diploma -
East High School
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