Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Verhagen Aznar

Appleton,WI

Summary

I am an energetic Behavior Treatment Technician who implements assessments, monitors behaviors and helps update treatment plans with board certified personnel. I am an individual who is intellectually curious with strong leadership, communication and problem-solving skills that also has a compassionate nature which enables positive outcomes in challenging environments. I have a proven ability to collaborate with multidisciplinary teams to meet client needs and I offers skills in task prioritization as well as task management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Behavior Treatment Technician

Launch Therapy Center
11.2021 - Current
  • Implemented skills acquisition plans
  • Monitored client behavior and collected precise data
  • Collaborated with BCBA to ensure quality care for clients
  • Established stable rapport with both young and older clients to ensure trusting and comfortable relationships
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation techniques to promote client's HRE.

Member Service Representative

Prospera Credit Union
09.2018 - 09.2021
  • Performed member transactions on personal savings, checking, lines of credit accounts and loans while maintaining complete accuracy
  • Executed proper problem-solving techniques to guarantee member satisfaction
  • Administered the balancing of the branch’s vault
  • Maintained member loyalty and trust through reliability

Waitress

Chicago Uno Grill
01.2017 - 01.2018
  • Anticipated and proficiently addressed needs of customers
  • Provided exceptional, fast and friendly service to 15+ tables daily
  • Retained knowledge of current and changing menu items

Education

Master of Arts - Applied Behavioral Analysis

Ball State University
Muncie, IN
12.2024

Bachelor of Arts - Psychology

University of Wisconsin Oshkosh
Oshkosh, WI
05.2021

Skills

  • Creativeness- ability to solve problems utilizing different methods
  • Observational- apply intuitive skills to ensure absolute completion of tasks
  • Empathy – ability to relate on an emotional level to deliver proper assistance
  • Communication- effectively converse with diverse individuals

Certification

RBT certified CPR certified

Timeline

Behavior Treatment Technician

Launch Therapy Center
11.2021 - Current

Member Service Representative

Prospera Credit Union
09.2018 - 09.2021

Waitress

Chicago Uno Grill
01.2017 - 01.2018

Master of Arts - Applied Behavioral Analysis

Ball State University

Bachelor of Arts - Psychology

University of Wisconsin Oshkosh
RBT certified CPR certified
Andrea Verhagen Aznar