Austin Garcia
Appleton,WI
Summary
Highly motivated individual with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company reputation by building rapport and generating 5-star Google reviews. Consistently recognized for sales performance and excellence in customer service.
Overview
15
15
years of professional experience
Work History
Sales Associate
Pawn America
04.2024 - Current
- Consistently exceeding expectations by maintaining an average hourly sales number of over 3 times the expected sales goal
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Shipping and Receiving Associate
WOW Logistics
12.2021 - 12.2023
- Received dozens of incoming shipments, compared contents against associated records and transmitted to proper department daily.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Utilized forklift to load, unload, transport and store goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Handled day-to-day shipping and receiving overseeing more than 30 packages per day.
Maintenance Technician
Miravida Living
01.2020 - 01.2021
- Completed daily, weekly, and monthly checklists on 4 senior living facilities
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Executed tasks within time and budget constraints.
- Installed and maintained plumbing and HVAC systems.
Warehouse Worker
Cal-Ray Inc.
06.2010 - 12.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated box truck safely to deliver items to destination.
- Assist in product installation.
- Consistently lifted materials weighing as much as 80 pounds.
Education
Bachelor of Arts - Music Composition
UW Oshkosh
Oshkosh09.2016
High School Diploma -
Oshkosh West High
Oshkosh, WI06-2012
Skills
- Upselling
- Relationship building
- Multi-tasking strength
- POS system operation
- Problem-solving
- Client service
- Exceeds sales goals
- Calm demeanor
Timeline
Sales Associate
Pawn America
04.2024 - Current
Shipping and Receiving Associate
WOW Logistics
12.2021 - 12.2023
Maintenance Technician
Miravida Living
01.2020 - 01.2021
Warehouse Worker
Cal-Ray Inc.
06.2010 - 12.2020
Bachelor of Arts - Music Composition
UW Oshkosh
High School Diploma -
Oshkosh West High
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