Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Mull

Hot Springs ,AR

Summary

Dynamic Sales Associate with proven expertise at Walmart in enhancing customer engagement and loyalty. Skilled in retail loss prevention and exceptional customer service, I excel in building rapport and driving sales through effective upselling strategies. Committed to accuracy and efficiency, I consistently meet deadlines while maintaining a positive and professional demeanor.

Overview

15
15
years of professional experience

Work History

Sales Associate

Walmart
08.2022 - 11.2025
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Pharmacy Technician

Walgreens
04.2011 - 04.2022
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Education

Certificate - Pharmacy

Remington College
Little Rock, AR

Skills

Retail loss prevention

Promotional support

Upselling

Policy and procedure adherence

Store opening and closing

Written and oral communication skills

Reliable and punctual

Inventory control procedures

Retail store operations

Negotiation tactics

Product guidance

Client account management

Teamwork and collaboration

Retail merchandising expertise

Task prioritization

Client service

Excellent people skills

Customer engagement

Shipment processing

Exceptional customer service

Outgoing personality

Cash handling accuracy

Customer needs assessment

Positive and professional

Meeting deadlines

Problem-solving

Contact follow-up

Relationship building

Cash handling

Professional demeanor

Cash register operation

Reading comprehension skills

Customer service

Listening skills

Exchange coordination

Display setup

Problem-solving skills

POS system operation

Client retention strategies

Relationship selling

Upselling and cross selling

Building rapport

Service oriented

Calm demeanor

Friendly and outgoing

Excellent communication skills

Order processing

Cleaning techniques

Adapt to diverse groups

Merchandise display

Multi-tasking strength

Point of sale operation

Stocking and receiving

Contract preparation

Product recommendations

Inventory tracking

Guest relations

Money transfer systems

Superb time management

Verbal/written communication

Verbal and written communication

Flexible schedule

Money handling

Time management

Fitting room maintenance

Timeline

Sales Associate

Walmart
08.2022 - 11.2025

Pharmacy Technician

Walgreens
04.2011 - 04.2022

Certificate - Pharmacy

Remington College
Cynthia Mull