Lyric Wilson
Fairbanks,AK
Summary
Dynamic sales associate with a proven track record at Planet Fitness, excelling in relationship building and upselling. Leveraged strong problem-solving skills to enhance customer experiences and drive sales. Recognized for maintaining store appeal and effectively promoting merchandise, contributing to a positive shopping environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Planet Fitness
08.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Engaged with customers to effectively build rapport and lasting relationships. Engaged with customers to build rapport and loyalty. Provided positive first impressions to welcome existing, new, and potential customers. Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Barista
Starbucks
04.2024 - 10.2025
- Cleaned counters, machines, utensils, and seating areas daily. Controlled line and crowd with quick, efficient service. Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment. Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise. Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
Lathrop High School
Fairbanks05.2025
Skills
- Retail loss prevention, Upselling, Promotional support, Brand promotion, Task prioritization, Relationship building, Complex Problem-solving
- Retail loss prevention
- Upselling
- Client service
- Payment processing
Timeline
Sales Associate
Planet Fitness
08.2025 - Current
Barista
Starbucks
04.2024 - 10.2025
High School Diploma -
Lathrop High School