Andrea Villeda
Midlothian,Virginia
Summary
Organized and dedicated with proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Excellent problem-solving and Decision-making skills in high-stress situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Takeaway Specialist
Outback Steakhouse
05.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepped meals, and collected payments
- As a certified trainer, I trained new team members on procedures, customer service, and sales techniques.
- Reduced wait times for customers, prioritizing timely food preparation and packaging.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
Secretary
EE First Class Siding
01.2020 - 04.2022
- Answered phone calls, routing calls, delivering messages to boss and greeting visitors
- Executed record filing system to improve document organization and management
- Managed budgets and generated financial reports for review.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Education
Bachelor of Science - Nursing -
VIRGINIA COMMONWEALTH UNIVERSITY
05.2026
Emergency Medical Technician -
CHESTERFIELD CAREER AND TECHNICAL CENTER - HULL ST
12.2021
Skills
- Customer Service
- Strong Communication
- Document Control
- HIPAA Compliance
- OSHA Compliance
- Pre-hospital Care
- Patient Transport
- Vital Sign Assessment/Monitoring
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Takeaway Specialist
Outback Steakhouse
05.2022 - Current
Secretary
EE First Class Siding
01.2020 - 04.2022
Bachelor of Science - Nursing -
VIRGINIA COMMONWEALTH UNIVERSITY
Emergency Medical Technician -
CHESTERFIELD CAREER AND TECHNICAL CENTER - HULL ST